Customer Acquisition Expert

Job description

Location: Remote Experience: 3–8 years Job Type: Full-Time Reports to: Sales Manager


Job Summary

We are seeking a high-performing Customer Acquisition Executive to drive new business and revenue growth through the sale of Microsoft licenses and cloud solutions. The ideal candidate will have a strong track record in selling Microsoft products, including Microsoft 365, Azure, and enterprise licensing agreements, with a proven ability to upsell and cross-sell into new and existing accounts.

You will own the full sales life cycle from lead generation to deal closure, focusing on strategic accounts across various industries. This is a remote position requiring exceptional communication skills, self-motivation, and a deep understanding of the Microsoft ecosystem.


Key Objectives

  • Acquire new customers through direct sales of Microsoft licensing solutions

  • Grow existing accounts through upselling and cross-selling strategies

  • Manage the full sales lifecycle from prospecting to closure

  • Build long-term relationships with key decision-makers


Key Responsibilities

1. Customer Acquisition & Lead Generation

  • Proactively generate and qualify leads through cold outreach, networking, referrals, and inbound channels

  • Develop strong pipelines for Microsoft licensing deals across SMB and enterprise segments

  • Engage and consult with decision-makers (CIOs, IT Managers, Procurement Heads)

2. Sales Execution & Account Conversion

  • Position and sell Microsoft products (Microsoft 365, Azure, Dynamics, etc.) based on customer needs

  • Conduct product demos, presentations, and solution walkthroughs

  • Prepare and present compelling proposals with pricing structures

  • Manage negotiations and close deals independently or with support from senior leadership

3. Cross-Selling and Upselling

  • Identify expansion opportunities within existing accounts for additional Microsoft licenses or complementary services

  • Build full account development plans and execute growth strategies

  • Educate clients on evolving Microsoft products, licensing options, and cost-saving models

4. Relationship Management & Customer Retention

  • Serve as a trusted advisor, maintaining regular contact with clients

  • Ensure client satisfaction through smooth onboarding and follow-up

  • Collaborate with support teams to ensure service excellence and license renewal

5. CRM & Reporting

  • Log all sales activities, leads, and updates in the company’s CRM

  • Maintain accurate sales forecasts and pipeline visibility

  • Generate weekly and monthly reports for leadership on performance metrics


Job Requirements

Educational Background

  • Bachelor’s degree in Business, IT, Computer Science, or a related field

  • Microsoft Sales certifications (preferred but not mandatory)

Work Experience

  • 3–8 years of experience in IT/software sales (Selling License)

  • Minimum 3Β years of hands-on experience selling Microsoft licenses (M365, Azure, etc.)

  • Experience in account development, renewals, and long-term client engagement

  • Global sales or Middle East experience is a plus, but not required

  • Remote sales experience preferred

Skills and Competencies

  • Fluent English communication skills (spoken and written)

  • Strong negotiation and deal-closing capabilities

  • Excellent knowledge of Microsoft licensing models and pricing structures

  • CRM tools experience (HubSpot, Salesforce, Zoho, etc.)

  • Self-motivated, target-driven, and able to thrive in a remote environment

  • Ability to present complex solutions in a clear and persuasive manner


Why Join Us?

  • 100% remote work flexibility

  • Work with a global, collaborative team

  • Attractive base salary + uncapped sales commission

  • Exposure to enterprise clients and cutting-edge Microsoft technologies

  • Continuous learning and certification support

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