Job description
At AppsFlyer, we believe every challenge is an invitation to innovate. We’re looking for an Enterprise Customer Success Manager to help us shape the future of measurement.
In this role, you’ll work with talented professionals across the globe, within a culture that values curiosity, collaboration, and personal development. If you’re ready to bring your skills to a global stage, this is your chance to make an impact.
About the role:
As an Enterprise CSM, you’ll serve as the trusted advisor to some of our most strategic customers across EMEA (Nordics, Baltics, Africa, Israel, and Southern Europe). You’ll own the relationship end-to-end, helping clients navigate challenges, adopt our products, and grow their business through our platform.
What You’ll Do
Manage top-tier client accounts on all levels: technical, business, support, and product
Drive product adoption and growth by providing strategic guidance and hands-on support
Share relevant product updates and content with clients to support their evolving goals
Identify upsell opportunities and support customer retention strategies
Deliver client trainings, webinars, and promote new features
Serve as the voice of the customer, relaying feedback to internal Product and R&D teams
Partner with Sales and Marketing to drive regional expansion
What You Have
Advanced proficiency in written and spoken English
Minimum 3 years of experience as a Customer Success Manager in SaaS
Strong digital marketing experience; app marketing is a big plus
Analytical mindset with a technical background
Experience in gaming companies – an advantage
Strategic thinking with strong business development instincts
Ability to thrive in a fast-paced, dynamic environment
Willingness to travel a few times a year for client visits or conferences
Bonus Points
Introduced by an AppsFlyer team member
Product management intuition
Technical experience with SDKs, APIs, SQL, and Mobile Measurement Partners
Additional language skills
Why Join Us?
AppsFlyer is a global company with 20+ offices worldwide. Through mental health programs like Be Well, the Global Employee Exchange Program, and fitness initiatives, we empower our people to thrive physically, mentally, and professionally.
We offer:
Stock options & competitive compensation
Personal growth investment: negotiation, presentation training, LinkedIn Learning
Private medical & dental insurance
Flexible hours & remote-friendly options
Weekly team lunches, fresh snacks, and active team events
Support for your ideal work setup – laptop, phone, standing desk
Meaningful social impact initiatives via AppsFlyer Cares
At AppsFlyer, we’re committed to building a diverse and inclusive workplace. Don’t meet 100% of the qualifications? If you’re excited about this role and believe you have the skills to succeed, we encourage you to apply.
“As a Customer Obsessed company, we must first be Employee Obsessed. We need to make sure that we provide the team with the tools and resources they need to go All-In.”
— Oren Kaniel, CEO
