Job description
At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome.
And that’s where you come in:
In this newly created SVP role you will lead enterprise data governance, corporate systems, and IT operations. Building the infrastructure to scale the business, enable AI readiness, and strengthen cross-functional execution. You will be accountable for the ongoing delivery of critical business intelligence to drive enterprise decision making.
What you’ll do:
- Enterprise Data Strategy & Governance - Co-chair with Engineering to establish and lead a unified, company-wide data governance framework, ensuring consistency, security, and compliance across both product and business data.
- Enterprise Business Intelligence & Insights - Build and own an enterprise-wide BI strategy that delivers trusted, real-time dashboards and actionable insights to the Executive Committee, Senior Leadership Team, GTM, Customer Success, and Product. Establish a “single source of truth” for operational metrics and proactively surface risks and opportunities to drive accountability and business performance.
- Core Business Platforms Oversight - Oversee CRM, billing, RevOps systems, and internal tools, ensuring scalability, integration, and operational excellence.
- Corporate IT & Infrastructure Leadership - Manage help desk, devices, and enterprise systems to deliver secure, reliable, and efficient internal operations.
- Cross-Functional Data Council - Launch and lead a governance body to set integration standards, enforce data accountability, and align data practices across departments.
- Strategic Partnerships with Senior Leaders - Serve as a senior cross-functional partner to the CTO, CISO, and other executives to align technology, security, and enterprise operations.
- Team Leadership & Growth - Inherit and expand a high-performing team spanning IT, Enterprise Systems, portions of RevOps, and potentially Governance, Risk, and Compliance (GRC).
The Role Is:
- Focused on internal enterprise data, BI delivery, and cross-functional insights that drive business performance.
- Strategic, cross-functional, and foundational to how we scale.
- A senior partner to the EC in shaping enterprise technology and data strategy to deliver business insights.
- Central to AI readiness, systems integrity, and data-driven decision-making.
The Role Is Not:
- A role that builds customer-facing data products (primary stakeholder is internal)
- A pure InfoSec/security leadership role
What you will need to know/have:
- Senior leadership experience (SVP, VP, or equivalent) in enterprise analytics and business intelligence, data governance, corporate systems, and IT.
- Proven track record in a SaaS or high-growth technology environment.
- Overseeing core business platforms (CRM, billing, RevOps) and cross-system integration with data managed within the R&D systems.
- Managing corporate IT operations, security, and infrastructure.
- Scaling systems, processes, and teams in complex, matrixed organizations.
- Demonstrated experience in architecting and scaling an enterprise BI ecosystem (including data warehouse, visualization tools, and governance processes) for a high-growth organization.
- Proven success delivering business-critical dashboards and insights that directly influenced GTM, customer success, and product strategy.
- Expertise in integrating data from CRM, billing, product usage, and customer support systems into unified reporting platforms.
- Strong track record of enabling self-service analytics across functions while maintaining data integrity and governance.
It would be a bonus if you also had:
- AI/ML infrastructure or data readiness experience.
- M&A systems integration background.
- Familiarity with Salesforce, Zuora, NetSuite, or similar tools.
- Multi-region compliance expertise.
- GRC leadership or oversight experience.
$280,000 - $320,000 a year
This range reflects our target hiring range, with flexibility based on experience, skills, and market factors.
Plus a 30% annual performance bonus and participation in Instructure’s exclusive Management Equity Program - a long-term leadership incentive tied to company growth and value creation.
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
