Job description
About our company
First Focus is Australia’s best Managed Service Provider (MSP), with a team of over 280 technical professionals across offices in Australia, New Zealand and the Philippines. We have grown consistently and profitably for over 15 years, and we’re continuing to win new clients and challenge ourselves to rise to new heights.
We have just started the search for the best experienced data and database professional to join our Technology team in the Philippines. Why would such an amazing and talented individual consider coming to First Focus? What makes First Focus better than where you are today?
- We actively promote equal opportunity and fair treatment for all our employees, irrespective of their position, location or nationality, fostering a positive and inclusive workplace culture - grow your career!
- We understand the value you deliver, and we will give you the support to get the job done - be supported to be awesome!
- We find and retain the best - best Product Owners, best PMs, best Service desk team, best managers, best team!
- We encourage transparency as one of the foundations of our culture, creating a healthier, more productive work environment while actively discouraging toxicity - be heard, feel safe to speak up!
Our goal is to automate internal functions and we need talented people who can understand our business problems and help manage, structure and curate our data to assist with automation that makes our business fly.
What you would be doing:
You will be involved in some, if not all, of the following tasks:
- Management, structuring and curating of our data to enable automation
- Work with key business stakeholders to understand business problems and use the data we have to answer these problems
- Work with our internal database and datasets in MS-SQL, MySQL and NoSQL
- Creating and configuring AI solutions
What skills you do need to have:
To be successful, we are looking for someone with many of the following skills and experience:
Driven to perform/outcome driven
Someone who wants to be seen to perform/punch above their weight
Experience in architecting and implementing infrastructure to support data storage and data flow requirements
Exceptional proven database experience in SQL (MS-SQL, MySQL, NoSQL)
Communication skills that allow you to work with stakeholders and articulate business needs
Strong analytical and problem-solving skills
Willing to work on AU shift
You will have a real advantage winning this role if you have any of the following:
- Demonstrated experience using ConnectWise Manage databases or ITSM/PSA system
- Previous work experience in an MSP
- CI/CD experience
- RPA experience
- Knowledge of SharePoint
Office Address:
- 29th Floor, Robinsons Cyberscape Gamma, Topaz Road, Ortigas Pasig City Metro Manila Philippines
- 26th floor, Axis Tower One Building, Filinvest Ave, Alabang, Muntinlupa
Additional Information
Opportunity to work from home. If you are residing within Metro Manila or in other nearby provinces, a hybrid work set-up will apply.
First Focus understands the importance of flexibility for a satisfying work-life balance, which is why we offer hybrid working arrangements.
‘Never Stop Growing’ is deeply embedded in our DNA - we offer 1 paid study day every month and support employees towards certifications and qualifications - we will pay for the exam and will also give you a pay rise for achieving certs(conditions apply, of course)
HMO from the first day of your employment
Addition of one (1) dependent (e.g., your spouse) to the Company’s HMO policy (which includes medical coverage plus dental benefits package) on the first day of your employment
All employees have free access to Uprise, including 1:1 coaching sessions from qualified psychologists or counselors
Dayshift, weekends off* plus 25 days paid days leave annually
Employee Referral Program (Php 20,000)
Employee MVP Award (Php 10,000)
Social events, End of Financial Year and Christmas
Employee Profit Sharing*
Loyalty bonus for long-term employees*
