Wati Logo
A conversational growth platform and WhatsApp API solution for businesses to manage customer relationships.

About Wati

We founded Wati in 2019 to help businesses build customer relationships through messaging. Our platform manages conversations across WhatsApp, website chat, Instagram, Facebook, SMS, and other social channels from a single inbox.

Originally a WhatsApp Team Inbox, we’ve developed into an AI-powered platform focused on conversation-led growth. We integrate automation, human handoff, and insights to help marketing, sales, and support teams respond faster and work efficiently. Wati AI offers features like Inbound Intelligence Agents for lead qualification and conversion, and AI Support Agents that can answer many customer queries.

Our platform is GDPR, CCPA, and AICPA compliant. We’ve processed 10 billion messages and maintain 99.9% uptime. We are a Meta, Google, and WhatsApp partner, and our investors include Tiger Global, Sequoia Capital, DST Global, and Shopify. We serve over 16,000 customers in more than 190 countries, from startups to enterprises.

Team & Culture

We are a team of 201-500 employees, working remotely from around the world. We foster a diverse, collaborative, transparent, and empowering culture. Our work environment is fast-paced and dynamic, typical of a growing SaaS company.

Benefits & Perks

We offer competitive salaries, flexible work arrangements, and performance-based incentives. We support professional development and career advancement. Our team works remotely from various locations worldwide.

Frequently Asked Questions

What products or services does Wati offer?

Wati offers a conversational growth platform and an end-to-end WhatsApp API solution. Its services include Wati AI for marketing, sales, and customer support, enabling automation, human handoff, and analytics for managing customer conversations across multiple messaging channels such as WhatsApp, website chat, Instagram, Facebook, and SMS from a unified inbox.

What is the company's work culture like?

Wati’s work culture is characterized by its diverse, globally distributed, collaborative, transparent, and empowering environment. It operates with a remote-first approach in a fast-paced, dynamic, and hyper-growth SaaS setting.

What employee benefits does Wati provide?

Wati offers competitive compensation, flexible working arrangements, opportunities for professional development and career advancement, and performance-based incentives.

When was Wati founded?

Wati was founded in 2019.

What industries and sectors does Wati specialize in?

Wati is active in the Customer Support, Chatbot, Whatsapp Api, Whatsapp Business, Lead Generation, Notification, Business Messaging, Whatsapp Business Api, Chat Automation, Enterprise Solutions, Cpaas, Saas, Whatsapp, Customer Services, Customer Experience, Conversational Ai, and Bulk Broadcast markets.

How many people work at Wati?

Wati has 201-500 employees.

Where does Wati hire?

Wati hires in 🇨🇳 China, 🇪🇸 Spain, 🇭🇰 Hong Kong, 🇮🇳 India, and 🇲🇾 Malaysia.

Is Wati hiring?

Yes! Wati is actively hiring with 6 open remote jobs available now.

Does Wati hire for remote and work from home roles?

Yes, Wati is a remote-first company.

What is Wati's website?

Wati's website is link.wati.io .

Where to find Wati on social media?

You can find Wati on X (Twitter) , Facebook , and LinkedIn .

6 remote jobs at Wati

Explore latest remote opportunities and join a team that values work flexibility.

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