Summary
The Deployment Operations Program Manager will oversee customer and internal operations, ensuring smooth execution of various tasks related to customer engagements, vehicle maintenance, compliance, and strategic communication. This role requires experience in operations within a related industry and program management experience. The position is remote with travel requirements.
Requirements
- 5+ years of explicit experience in Operations within a related industry in either logistics, trucking, AV, warehouse, automotive
- 2+ years of program management experience, leading projects across various functional groups
- Experience with broad variety of business and operations data to support strategic decision making
- Ability to communicate strategically to build strong trust and relationships, and help drive mission-critical initiatives
- Detail Oriented - ability to dive deeply into complex documents and details, while also being able to see the larger picture
Responsibilities
- Strategically oversee and execute any customer engagement with ISEE vehicles and staff operating at a customer site (Demo, Pilot, POCs, launches)
- Structure schedules and milestones for the onsite team and communicate updates for internal stakeholders and the leadership team
- Coordinate the day-to-day activities onsite, leading standups as necessary
- Help with relationship expansion strategies and initiatives with customers to help drive product and customer-focused strategies
- Work closely with Testing, Product and Engineering teams to ensure execution of any internal operations and vehicle compliance
Preferred Qualifications
MBA degree preferred, or 2+ years of additional work experience
Benefits
The expectation of this role is remote with a willingness to travel (35-50%)
