Job description
Introduction to Demandbase:
Demandbase helps B2B companies hit their revenue goals using fewer resources. How? By using the power of AI to identify and engage the accounts and buying groups most likely to purchase. Our account-based technology unites sales and marketing teams around insights that you can understand and facilitates quick actions across systems and channels to deliver big wins. It’s flexible, scalable ABM built for you.
As a company, we prioritize both the advancement of careers and the development of world-class technology. We invest heavily in people, our culture, and the communities around us. We have offices strategically located in San Francisco and New York in the US, and Hyderabad, in India and we embrace a hybrid work model in these regions. Outside of these areas we offer a remote work option and boast a significant presence in Austin, TX, Atlanta, GA, and London, UK. Continuously lauded as a great place to work, we are Great Place to Work Certified, and have earned distinctions such as “Fortune’s Best Workplaces in the Bay Area,“Best Workplaces in Technology,” “Best Workplaces for Millennials,” and “Best Workplaces for Parents”!
We’re committed to attracting, developing, retaining, and promoting a diverse workforce. By ensuring that every Demandbase employee is able to bring a diversity of talents to work, we’re increasingly capable of achieving our mission to transform the way B2B companies go to market. We encourage people from historically underrepresented backgrounds and all walks of life to apply. Come grow with us at Demandbase!
About the Role:
Demandbase is seeking a passionate and experienced API Evangelist & Developer Relations Lead to join our team. In this role, you will be responsible for driving the adoption and success of our API ecosystem, fostering a thriving developer community, and serving as the bridge between our field teams and external developers.
The base compensation range for this role is $93,000-$139,000 which does not include bonus/variable pay.
What you’ll be doing:
Technical Leadership & Education
- Design and implement developer education programs to accelerate API adoption
- Create high-quality technical content including documentation, tutorials, code samples, and integration guides
- Develop and maintain sample applications demonstrating API best practices
- Track and develop a library of API-based use cases across the developer community
- Lead technical workshops, webinars, and training sessions for developers
- Provide technical guidance on API implementation and usage
Community Building & Advocacy
- Serve as the primary technical ambassador for Demandbase’s API platform
- Build and nurture relationships with key developers and technical decision-makers
- Represent Demandbase at industry events, conferences, and developer meetups
- Manage and grow our developer community through forums, social media, and direct engagement
- Create and maintain a developer advocacy program
Product & Strategy
- Gather and synthesize developer feedback to inform API product roadmap
- Collaborate with product teams to ensure API features meet developer needs
- Monitor API usage patterns and identify opportunities for improvement
- Develop strategies to increase API adoption and engagement
- Track and report on key API program metrics
Technical Support & Success
- Provide escalated technical support for complex API integration challenges
- Create troubleshooting guides and support documentation
- Work with customer success teams to ensure successful API implementations
- Identify and document common integration patterns and best practices
What we’re looking for:
- Bachelor’s degree in Computer Science, Software Engineering, or related field
- 3+ years of experience in developer relations, API evangelism, technical support, consulting, or similar roles
- Strong technical background with hands-on experience in API integration and software development
- Ability to speak with developers as well as less-technically capable customers
- Excellent communication and presentation skills, with the ability to explain complex technical concepts to diverse audiences
- Proficient in engaging with a diverse range of stakeholders, from highly technical developers to non-technical customers, adapting communication to suit their needs and expertise.
- Proven track record of building and managing developer communities
- Familiarity with B2B marketing technologies and account-based marketing concepts
- Experience with developer tools, version control systems, and modern web technologies
- Proficiency in high-level programming languages, demonstrating the ability to design, develop, and troubleshoot complex systems effectively.
- Familiarity with cloud platforms, business intelligence tools, and databases, with an understanding of their usage in modern application development.
Benefits:
We offer a comprehensive benefits package designed to support your health, well-being, and financial security. Our employees enjoy up to 100% paid premiums for Medical and Vision coverage, ensuring access to top-tier care for you and your loved ones. In addition, we provide a range of mental wellness resources, including access to Modern Health, to help support your emotional well-being. We believe in a healthy work-life harmony, which is why we offer a flexible PTO policy, 15 paid holidays in 2025—including a three-day break around July 4th and a full week off for Thanksgiving—and No Internal Meetings Fridays to give you uninterrupted time to focus on what matters most. For your financial future, we offer a competitive 401(k) plan, short-term and long-term disability coverage, life insurance, and other valuable benefits to ensure your financial peace of mind.
Our Commitment to Diversity, Equity, and Inclusion at Demandbase:
At Demandbase, we believe in creating a workplace culture that values and celebrates diversity in all its forms. We recognize that everyone brings unique experiences, perspectives, and identities to the table, and we are committed to building a community where everyone feels valued, respected, and supported. Discrimination of any kind is not tolerated, and we strive to ensure that every individual has an equal opportunity to succeed and grow, regardless of their gender identity, sexual orientation, disability, race, ethnicity, background, marital status, genetic information, education level, veteran status, national origin, or any other protected status. We do not automatically disqualify applicants with criminal records and will consider each applicant on a case-by-case basis.
We recognize that not all candidates will have every skill or qualification listed in this job description. If you feel you have the level of experience to be successful in the role, we encourage you to apply!
We acknowledge that true diversity and inclusion requires ongoing effort, and we are committed to doing the work required to make our workplace a safe and equitable space for all. Join us in building a community where we can learn from each other, celebrate our differences, and work together.
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