Job description
Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including Vimeo, Pinterest, The New York Times, and GitHub.
We’re building a more trustworthy Internet. Come join us.
Posting Open Date: 5/21/25
Anticipated Posting Close Date*: 5/30/25
*Job posting may close early due to the volume of applicants.
Director, Internal Communications
We’re elevating our global internal communications strategy and vision. We’re looking for a strategic leader to guide us. As Director of Internal Communications, you’ll own the vision, strategy and execution of how we communicate to employees across the company, connecting 1,000+ Fastlyans to our mission, strategy, and each other.
This role will encompass global strategy, executive comms partnership, and people management. You’ll lead the function as a trusted advisor to the C-suite and business leaders, while growing a small but mighty team to help shape a cohesive employee experience that scales with our business. In this role, you’ll be a key partner to the Chief People Officer, supporting communications across all People initiatives. You will translate People priorities into clear, compelling narratives that resonate with employees globally, ensuring alignment, transparency, and a consistent employee experience.
What You’ll Do:
- Design the strategic vision, approach and implementation of a global internal communications strategy aligned with Fastly’s business goals, culture, and values
- Serve as a strategic communications partner to executive leadership, crafting narratives that inspire clarity and connection across the org
- Lead and mentor at least one direct report, growing a high-performing internal comms team
- Oversee internal comms platform and content strategy along with the editorial voice across our internal channels (intranet, Slack, all-hands, email, etc.)
- Partner cross-functionally with People, Marketing, IT, Legal, and Workplaces to elevate the employee experience and information flow
- Act as a trusted advisor to Senior Staff on strategic communications
- Identify core messages by quarter based on business context and cascade expectations to senior staff and people leaders (for use in travel briefs, department all hands, and other internal speaking opportunities)
- Stakeholder engagement for company and department kickoffs, all hands, and leader forums
- Lead communications planning for key enterprise moments: change management, reorganizations, strategic initiatives, M&A, and executive transitions
- Set frameworks and cadences for internal comms governance, measurement, and feedback loops
- Stay ahead of industry trends, bringing fresh thinking to how we engage a distributed, global workforce
- Support the Chief People Officer in developing and executing internal and external communications, helping to enhance her brand and effectively convey key messages to diverse audiences
What We’re Looking For:
- 12+ years in strategic communications, with deep experience in employee/internal comms; experience at a global tech or high-growth company strongly preferred
- Proven track record advising execs and managing communications in dynamic, fast-changing environments
- Experience managing direct reports or building small teams; a leader-coach mindset
- A skilled storyteller with excellent judgment and the ability to tailor voice, tone, and messaging across audiences
- Skilled at navigating ambiguity, influence without authority, and working across silos to drive alignment
- Proficiency with internal communication platforms (e.g., intranet, Slack, blogs, video, digital signage, etc.)
- Bachelor’s degree in Communications, Journalism, Business or a related field
We’ll be super impressed if you have experience in any of these:
- Experience leading communications during large-scale transformation or organizational change
- Background in employer brand, employee experience, marketing or HR communications
- Familiarity with engagement or sentiment measurement tools and how to use insights to inform strategy
- Global team support experience
Work Hours:
- This position will require you to be available during core business hours.
Work Location & Travel Requirements:
This position is open to Hybrid And Remote Work Locations.
The preferred location for this position is:
- San Francisco, CA
Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home.
There is a strong preference for Hybrid near a local office. However, we may be willing to consider remote candidates within the US.
This position may require travel as required by your role or requested by your manager.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Salary:
The estimated salary range for this position is $166,360 to $234,864.
Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.
This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.
Benefits:
We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings?
We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2025, we offer 11 paid local holidays, 11 paid company wellness days.
Why Fastly?
We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. As a new hire, you will be able to attend our IN-PERSON new hire orientation in our San Francisco office! It is an exciting week-long experience that we offer to new employees to build connections with colleagues across Fastly, participate in hands-on learning opportunities, and immerse yourself in our culture firsthand.
We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful – every day.
We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.
We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.
Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at [email protected] or 501-287-4901.
Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.
