Internal Communications Manager

at Kraken Digital Asset Exchange
  • Remote - United States

Remote

Marketing

Manager

Job description

Building the Future of Crypto

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.

What makes us different?

Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.

Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.

As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.

Become a Krakenite and build the future of crypto!

Proof of work

The team

Kraken is on a mission to accelerate the global adoption of crypto—and our internal communications team plays a critical role in aligning, inspiring, and activating Krakenites around that goal.

We’re looking for a driven, creative, and highly organized Internal Communications Manager (Fixed-Term) to help us level up how we engage and inform our global team. You’ll help our Krakenites stay in sync with the rapid pace of change across the company and deeply connected to our mission of financial freedom and inclusion.

This is a 100% remote, high-impact contract role, reporting to our Sr. Director of Internal Communications. You’ll collaborate closely with leadership, cross-functional teams, and especially our People team (Krakenite Experience / KX) to drive clarity, connection, and culture at scale. You’ll play a key role in managing comms around org changes, launching internal programs, and making sure every Krakenite understands where we’re going, and how they contribute.

If you thrive in fast-moving environments, can balance strategic storytelling with tactical execution, and want to build the future of crypto from the inside out, we want to talk to you.

THIS ROLE IS REMOTE FOR A RESOURCE LOCATED IN THE US OR CANADA.

THIS ROLE IS A FIXED TERM ENGAGEMENT THROUGH JANUARY 31, 2026.

The opportunity

  • Lead planning and execution of internal communications that bring clarity, energy, and purpose to every message, from org updates to new initiatives and cultural moments.

  • Own creation and distribution of content that engages and activates Krakenites: videos, decks, Slack posts, events, and more.

  • Partner with KX and key business leaders to drive internal understanding and adoption of critical people programs and change initiatives.

  • Help to optimize feedback loops: track comms effectiveness, iterate based on what works, and always push to raise the bar.

  • Champion our voice and values internally, ensuring comms are consistent, thoughtful, and aligned with the broader Kraken brand.

  • Operate with urgency and bias for action in West Coast US hours (or compatible timezone).

  • Take on additional projects that grow the impact and visibility of the internal comms function.

  • Additional duties and responsibilities as assigned

Skills you should HODL

  • 5+ years of experience in internal communications and change management, ideally within a high-growth tech or crypto org.

  • Proven success partnering with People/HR teams on org-wide messaging and rollout of employee programs.

  • Exceptional written and verbal communication skills.

  • Strategic thinker who can also execute end-to-end: brief to production to launch to measurement.

  • Comfortable in ambiguity and confident navigating complex org environments.

  • Passion for crypto, self-sovereignty, and building at the edge of innovation.

  • You’re hands-on, humble, and hustle-driven: no task is too small if it drives impact.

Nice-to-haves

  • BA in Communications, Journalism, or equivalent experience

#LI-Remote #LI-CM1 #CANUS

This job is accepting ongoing applications and there is no application deadline.

Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.

We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don’t fully meet the listed requirements, especially if you’re passionate or knowledgable about crypto!

As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

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