Job description
About Us Upshop is the market leader in Total Store Operations solutions for the Grocery and C-Store markets. We offer an AI-powered, SaaS platform connecting Fresh, Center, eCommerce, and DSD department operations to deliver a simplified, smarter, more connected store experience. Customers running Upshop realize significant improvements in sales, shrink, food safety and sustainability across the entire store. 150+ retail chain accounts trust our software in over 30k+ stores, 9 countries, and 3 continents.
What You’ll Do We’re seeking a driven and experienced Director of Software Engineering to join our team and help us generate solutions that grow Upshop. In this role, you will lead multiple engineering teams focused on multiple products within Upshop. Our products are used by most grocery stores and convenience stores in Europe and North America. Your role will be multifaceted and extremely dynamic. You will need to balance the needs of the engineering organization along with those of the product, sales, and support teams, as Upshop executes concurrent projects impacting high volume, high throughput systems.
- Leading a strong team of software engineers, developers and testers.
- Demonstrating strong team leadership skills and experience working with cross-functional teams across various work groups.
- Utilizing your exceptional and effective communication skills (both written and verbal) to make calls with technical teams or give a presentation or update to executives.
- Applying your experience in application development, systems engineering and IT management.
- Managing schedules, being accountable and delivering projects on time in a fast-paced agile environment.
- Contributing technically and own architectural oversight of system/services.
- Building a culture focused on speed and agility, avoiding silos and focusing outward on the customer.
- Aligning technology to business strategy and proactively driving a technical direction throughout the organization.
- Driving results within budget, time and quality.
What You Need
- 10+ years professional experience managing software development teams with a BS degree in Computer Science or related field
- Passion for spearheading change in retail and grocery industry with technology at the forefront.
- Solid understanding of Software Development Life Cycles (SDLC) and Agile methodologies.
- Strong verbal and written communication skills and an ability to work in a team environment
- Ability to motivate, energize and drive performance from your distributed team
- Knowledge of Cloud Technologies, preferably experience with Azure, SQL Server, Serverless, app services and event drive architecture.
- Strong analytical and problem-solving skills, with a high level of judgment and creativity in designing innovative solutions.
- Demonstrated ability to thrive in fast-paced, high-growth, and rapidly evolving environments.
- Ability to work effectively in a remote-first environment, ensuring high-quality virtual interactions with minimal distractions.
- The ability to travel (10%) periodically for work
Even Better If You Have
- Experience In retail/grocery/convenient store domain operations and terminology.
- Knowledge in the area of workflow automation and task management.
- Experience with developing using .NET, c#, serverless, azure function apps, service bus etc.
- Experience with designing user interfaces for mobile and desktop applications that provide a responsive and simple experience to users.
- Experienced with AI and Machine Learning.
- Experienced with Mobility applications.
- Knowledge of self-serve analytic tools for business users.
