Job description
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CPT-9471 Ecommerce VA
REQUIRED SERVICE: E-commerce/Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior level
MIN. HOURS/WEEK: 10-20 hours/week
SHIFT TIME ZONE: EST
SHIFT HOURS: TBD
SHIFT DAYS: M-F
Number of VAs: 1
GENDER PREFERENCE: N/A
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Neutral
REGION PREFERENCES: N/A
Ecommerce VA
Job Description:
We are seeking a highly skilled and detail-oriented Virtual Assistant with experience in e-commerce operations, specifically with Amazon and Walmart platforms. The ideal candidate will assist in product research, supplier outreach, inventory management, and customer relations, with a strong focus on identifying profitable products and reliable suppliers.
Key Responsibilities:
- Conduct product research for Amazon and Walmart platforms
- Analyze product data using Keepa and SellerAmp
- Perform supplier and distributor outreach (email + phone) to vet authorized suppliers
- Monitor and manage inventory restocking
- Respond to and manage customer inquiries and support
- Assist in building supplier relations and identifying potential distribution opportunities
- Maintain organized records of outreach and follow-ups
- Collaborate with client to continuously improve product sourcing strategy
Qualifications:
- At least 1 year of experience in e-commerce operations (Amazon/Walmart preferred)
- Strong experience with product and market research
- Familiarity with Keepa charts and interpreting sales/rank data
- Confident in making outreach calls to suppliers
- Excellent written and verbal communication skills
- Strong organizational and problem-solving skills
- Ability to work independently and follow standard operating procedures
- Tech-savvy and quick to learn new tools or systems
- Experience in customer support is a plus
Preferred Attributes:
- Experience with supplier vetting and wholesale sourcing
- Previous work with international clients or remote teams
- Comfortable with both email and phone-based communication
Tools & Software:
- Keepa
- SellerAmp
- Sellerboard (view-only if needed)
- Other tools as required by the client (training/guidance provided)
Want to work with this amazing client? Apply now and join 20four7VA! Join the remote world, today.
What we offer:
- Competitive rates
- Weekly payments
- Annual rate increase (based on performance)
- Paid time off
- Paid holidays
- Various open roles are available
- Free training and upskilling
- Constant support and guidance from managers and mentors
- Clear schedules and guidelines
- A vibrant community always ready to support you
- And more!
