Job description
interface.ai is the industry’s-leading specialized AI provider for banks and credit unions, serving over 100 financial institutions. The company’s integrated AI platform offers a unified banking experience through voice, chat, and employee-assisting solutions, enhanced by cutting-edge proprietary Generative AI.
Our mission is clear: to transform the banking experience so every consumer enjoys hyper-personalized, secure, and seamless interactions, while improving operational efficiencies and driving revenue growth.
interface.ai offers pre-trained, domain-specific AI solutions that are easy to integrate, scale, and manage, both in-branch and online. Combining this with deep industry expertise, interface.ai is the AI solution for banks and credit unions that want to deliver exceptional experiences and stay at the forefront of AI innovation.
Do You Make the Cut?
As an Engineering Manager, you will be responsible for:
- Lead a team of Backend, Front end and QA engineers in developing conversational AI products
- Collaborate with product managers, designers, and other stakeholders to define technical requirements and ensure alignment with the company’s goals
- Oversee the entire product development process, from design to deployment, and ensure timely delivery of high-quality products
- Provide technical guidance and mentorship to the engineering team
- Manage the recruitment, hiring, and onboarding of new team members
- Stay up-to-date with the latest trends and technologies in conversational AI and related fields
- Ensure the engineering team follows best practices and adheres to the company’s engineering standards
- Collaborate with other technical teams to ensure seamless integration with other company products and services
Requirements
- Possess a strong sense of self-motivation and the ability to learn quickly.
- Should have 10+ years of Industry experience
- Embrace a growth mindset and demonstrate emotional maturity in all interactions.
- Passionate about the possibilities of AI in the banking sector.
- Have a proven track record of success in a startup environment.
- Exceptional problem-solving abilities and a proactive approach to identifying ways to improve solutions.
- Ability to work in a fast-paced environment while managing multiple priorities.
- At least 3 years of experience delivering scalable, complex technical products in a startup environment.
- Strong experience mentoring junior and senior developers in best practices and providing guidance on implementation strategies.
- Expertise in JavaScript and Node.js, including hands-on experience with Node.js frameworks such as Express.js, Hapi.js, Koa.js, and NoSQL and Relational databases.
- Proficiency in unit testing and Test-Driven Development (TDD), with hands-on experience in Mocha or other Javascript testing frameworks.
- Strong understanding of real-time interactions (web sockets, long-polling, server-sent events) and experience designing and implementing low-latency, high-availability, and performance applications.
- Knowledge of security and data protection best practices.
- Experience working in an agile team environment and proficiency with code versioning tools such as Git.
- Technical capabilities to guide and unblock team members, and ensure the successful delivery of complex technical products.
- Preferred experience in developing Enterprise SaaS products.
At Interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person’s unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.
