Enterprise Sales Engineer

Job description

ABOUT US: Talon.One is the most powerful incentives engine that unifies loyalty, promotions and gamification into one holistic platform.

Backed by enterprise-grade security and scalability, Talon.One empowers companies to build personalized, profitable promotions and loyalty programs using any data. Today, over 250 of the world’s most-loved brands including Adidas, Sephora and Carlsberg work with Talon.One to drive deeper engagement and lasting loyalty with their customers.

ABOUT THE ROLE:

We are looking for a consultative and technically adept Enterprise Sales-Engineer to join our strategically focused Sales team. Your primary aim is to act as a crucial technical advisor for our key enterprise clients, bridging the gap between their complex needs and the Talon.One product offering. This role is ideal for a quick learner who thrives on solving complex architectural challenges and articulating value to both business and technical leaders.

This role also requires occasional travel, estimated at 10%-20% of the time.

ABOUT THE TEAM:

You will be joining our 2-person team in AMER, which is an integral part of our 12-person international pre-sales Sales Engineering unit. In this highly collaborative role, you will work closely with colleagues in the US and other global markets. Reporting to the Regional Lead, Sales Engineering, your responsibilities have two core components: driving the technical validation for key sales cycles and building relationships with key technical stakeholders in our strategically most important clients.

YOUR TASKS AND RESPONSIBILITIES:

• Perform technical discovery with existing clients, digging deeply into their current architecture, functional gaps, and technical requirements. Retain and organize relevant information to create refined strategies and value propositions together with the Strategic Account team.
• Design & Architect solutions to affirm how Talon.One can fit into complex tech stacks. This can involve building custom-built POCs that integrate with multiple technologies & creating data flow charts, all of which must stand up to scrutiny from our clients
• Adjust messaging and demo material based on the client’s business, challenges, goals, impact, and particular audience
• Align with the strategic sales team and strategize on the best path forward
• Build relationships and technical champions within the client’s organization. Maintain and nurture existing relationships to receive early signals of new needs within the client’s organization.
• Successfully execute technical Proofs of Technology (PoTs), on-site or remote
• Own the technical relationship with clients during the sales process, up to and including CTOs and CPOs at Fortune 500 companies
• Together with internal champions and the Account team, shape RFI and RFP early on. This includes engaging and educating stakeholders early on about the key differentiators within the solution landscape as well as how Talon.One USPs relate to their needs. Own the quality of our responses to functional and technical elements of RFIs/RFPs from major multinational enterprises
• Understand each customer’s business goals and translate them into effective technical solutions, and communicate the solutions effectively to both technical and non-technical audiences
• Provide mentorship and guidance to more junior members of the Sales Engineering and Sales teams

WHAT WE NEED YOU TO BRING TO THE TABLE:

• 5+ Years of experience as a Sales Engineer, Solutions Architect, or Business Analyst consultant, ideally with a strong commerce or customer engagement background
• Ability to create consensus across technical and business stakeholders within enterprise organizations
• Excellent understanding of modern application architectures (e.g., REST APIs, Microservices, Container Deployment).
• Understanding of IT organizations, development of IT applications, and IT operations in medium to large-sized companies
• Engineering or Computer Application background
• Previous experience with problem-solving in a fast-moving, technical environment
• Passion for consulting and ability to apply and present complex solutions effectively
• Ability to adapt and tailor communication based on the industry and people you are dealing with
• Fluent English language skills
• Excellent written and verbal communication skills with the ability to explain complex topics in easily-understood, concise language

WHAT’S IN IT FOR YOU:

• $1,200 annual learning budget and full LinkedIn Learning access
• Manage your own time off with our flexible PTO policy
• $350 home office setup budget, a $50 monthly home office allowance
• Freedom to work from abroad for up to 90 days worldwide!
• WeWork On-Demand access for flexible workspace solutions
• Mental health support with nilo.health
• Choose from top-tier Medical, Dental, and Vision plans (Blue Cross Blue Shield MA, MetLife, VSP)
• Build your savings with our 401(k) plan, including a 100% company match on your contributions up to 4%
• We provide 100% company-paid Life Insurance, Short-Term, and Long-Term Disability coverage

WHY YOU SHOULD WORK FOR US:

• The right attitude: modern methods and a diverse, creative workspace with an open and international culture
• Everyone for the product: Together we create a flexible, highly scalable product with state-of-the-art technologies. We can only succeed if everyone works as a team
• Healthy Growth: Growing our company means growing everyone in the team. We love to share knowledge and learn
• A great environment: Flexible and family-friendly environment, bright and easily accessible offices, modern software and hardware
• High flexibility degree: Prefer to work early or late at night? Do you have to pick up your children from kindergarten? Do you prefer working abroad? We believe in results and motivated employees

Do you want this job?

We’d love to hear from you! Apply directly via the form below.

Talon.One is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. We do not make employment decisions on the basis of race, color, religious belief, ethnic origin, nationality, sex, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by company policy. As an employer we strive for a healthy and safe workplace and strictly prohibit harassment of any kind.

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