Exchange Operations Specialist

  • Remote - United States

Remote

Business

Mid-level

Summary

Join the exchange team at Crypto.com to develop and maintain a cutting-edge trading platform, providing a seamless and secure trading experience for clients. The ideal candidate is motivated, creative, self-starting, and dynamic, with aspirations to work in a niche and elite environment.

Requirements

  • Bachelor's Degree in Economics, Mathematics, or Computer Science
  • Knowledge or experience of options and futures trading markets
  • Database, software, or IT technical experience
  • Securities trading software experience is preferred
  • Excellent technical troubleshooting and problem-solving skills
  • Excellent interpersonal, verbal, and written communication skills
  • Ability to work in a mission-critical operational environment
  • Proven ability to partner with various internal departments to deliver superior customer service

Responsibilities

  • Provide expert-level remote management, administration, and support for the Production and Demo trading exchange
  • Update underlying symbols
  • Contract creations and scheduling
  • End of Day processing
  • Settlement of expired contracts
  • Assistance with problem support and resolution
  • Business Continuity/Disaster Recovery assistance
  • Participation in the development and on-going refinement, enhancement and continuous process improvement for the services
  • Participation in the investigation, implementation, and operation of 3rd party tools to enhance/improve, automate, and streamline the delivery of the services
  • Participation in the quality assurance testing of the services

Preferred Qualifications

  • Any experience with SQL, Python, FIX
  • Linux operating systems, job scheduling software, system monitoring software, clusters/high availability systems
  • Experience or familiarity with Linux servers and networks is preferred

Benefits

  • Competitive salary
  • Attractive annual leave entitlement including: birthday, work anniversary
  • Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
  • Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope
  • Work Perks: crypto.com visa card provided upon joining
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