Job description
About Mixpanel
Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions.
Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, and Samsara, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all.
About Mixpanel
Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions. Over 9,000 paid customers, including companies like Pinterest, Sweetgreen, Samsara, Resy, and Uber, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all.
About the Role
This role will be a critical member of the Professional Services team, helping our enterprise customers integrate Mixpanel into complex technical architectures. Mixpanel takes a consultative approach to selling - and you will look holistically at customer problems and find optimal ways to help customers make better and more efficient decisions.
You will be the technical expert responsible for ensuring that customer data flows into Mixpanel accurately and efficiently, enabling them to unlock the full value of our platform. This role will work closely with customers to understand their data infrastructure, design scalable data solutions, and provide hands-on technical guidance. Internally, you will partner with the Go-to-Market team (Sales, Solution Engineering, and Customer Success) to support technical implementations and with our Product and Engineering teams to share field insights that will shape our product strategy.
Responsibilities
Your primary objectives will be to act as a trusted advisor to customers and help them achieve their business outcomes, while ensuring the success of Mixpanel as measured by your impact to ARR and Services Revenue.
- Collaborate with customer data teams to understand their data architecture and ensure seamless integration with their existing systems and customer data platforms. Act as the primary technical advisor for customers, guiding them through custom integration and implementation requirements.
- Design, build, and maintain robust and scalable data pipelines to ingest data from various customer sources into Mixpanel. Troubleshoot and resolve complex technical issues related to data ingestion, APIs, and SDKs.
- Develop and implement data validation and quality assurance processes to ensure the accuracy and integrity of the data sent to Mixpanel.
- Develop tooling, methodologies, and collateral to sell & deliver consistently across the enterprise book - building repeatable frameworks to be utilized by Customer Success and partners.
- Create and maintain technical documentation, implementation guides, and reusable assets for our customers and internal teams.
- Work closely with the Sales and Customer Success teams to provide technical expertise during the pre-sales and post-sales process as it relates to Professional Services.
We’re Looking For Someone Who Has
- 4+ years of hands-on experience in a Forward Deployed Engineering, Data Engineering or similar role.
- Strong technical expertise in data architecture, ETL/ELT development, data warehousing (Snowflake, BigQuery, etc.), relational databases, data normalization, and cloud architecture (GCP preferred).
- Proven experience with B2B SaaS companies, preferably in a customer-facing capacity.
- Proficiency in scripting and programming languages such as Python, Java, Javascript, Bash, SQL, etc.
- A deep understanding of customer data platforms and their role within a company’s data ecosystem.
- Experience working with various APIs and data sources to build complex data integrations.
- A technically curious mindset with a passion for solving new and challenging problems and a desire to help others succeed.
- Preferred: Hands-on experience in the Digital Analytics or Product Analytics space.
- Preferred: Direct experience with Mixpanel’s platform and APIs.
Compensation
The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage. You can view our benefits offerings here.
Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information.
Mixpanel Compensation Range
$153,000—$206,000 USD
Benefits and Perks
- Comprehensive Medical, Vision, and Dental Care
- Mental Wellness Benefit
- Generous Vacation Policy & Additional Company Holidays
- Enhanced Parental Leave
- Volunteer Time Off
- Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break
*please note that benefits and perks for contract positions will vary*
Culture Values
- Make Bold Bets: We choose courageous action over comfortable progress.
- Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.
- One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.
- Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.
- Champion the Customer: We seek to deeply understand our customers’ needs, ensuring their success is our north star.
- Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible.
Why choose Mixpanel?
We’re a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions.
Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.
