Aisera

Founded in 2017, we provide an AI agent platform for enterprises. Our platform uses AI agents for domains like IT, HR, Finance, Procurement, Retail & E-commerce, Banking & Finance, Telecom & Utilities, Healthcare & Hospitals, and Federal & Defense. It helps automate tasks, provide answers, and streamline workflows by managing knowledge, coordinating decisions, and performing actions across business systems.

We offer a large library of pre-built AI agents and an Agent Composer for creating custom agents using natural language. Aisera Unify integrates agents, applications, and tools using open standards. Aisera Assistant and Agent Assist help users perform complex, cross-domain actions. Our platform continuously evaluates and improves agent performance with a test suite and monitors activity through OpenTelemetry integration in its LLM gateway.

We have strong conversational AI capabilities, supporting both our own large language models (LLM) and integration with customer-owned models. Our LLM Studio allows for tailored tuning. Companies using our platform have reported:

• Up to 63% annual cost savings
• Over 55% higher employee productivity
• 78% employee satisfaction
• 84% auto-resolution rates

Our mission is to use AI to enhance human capabilities. We believe AI should free people from routine tasks, allowing them to focus on innovation, build relationships, make strategic decisions, and solve complex problems that require human insight, empathy, and creativity.

We see Agentic AI as a step forward where intelligent systems anticipate needs, solve problems, and manage repetitive tasks, making work more meaningful.

We are a company with 201-500 employees, fostering a fast-paced, innovative environment that values ownership and empathy. Our culture promotes strong technical execution, team leadership, and collaboration across product, design, engineering, and data science teams. We value mentorship and work to improve the technical skills of our team members.

We are headquartered in Santa Clara, California, with a global workforce that includes teams in Silicon Valley, Greece, India, Canada, the UK, and France.

We offer medical, dental, and vision benefits, holidays, flexible paid time off (PTO), paid family leave, a 401(k) plan, stock options, and an Employee Assistance Program.