Job description
About Prove
As the world moves to a mobile-first economy, businesses need to modernize how they acquire, engage with and enable consumers. Prove’s phone-centric identity tokenization and passive cryptographic authentication solutions reduce friction, enhance security and privacy across all digital channels, and accelerate revenues while reducing operating expenses and fraud losses. Over 1,000 enterprise customers use Prove’s platform to process 20 billion customer requests annually across industries, including banking, lending, healthcare, gaming, crypto, e-commerce, marketplaces, and payments. For the latest updates from Prove, follow us on LinkedIn.
Prove is driving the future of digital identity. We are looking for Provers who know how to make an impact. We’re talking self-starting professionals who thrive in a fast-paced environment, process information quickly, and make intelligent decisions. The work is challenging and requires not only smart but natural curiosity and tenacity. Teamwork is also important to us – we work together and play together.
Prove has big plans, and we’re excited about the future. If this sounds like the place for you – come join our team!
Title: Fraud Strategy Analyst
Reports to: VP, Product Management
Location: New York, NY; Remote
FLSA Status: F/T Salaried Exempt
Position Summary
The Fraud Strategy Analyst has experience in fraud prevention and has a knack for understanding bad actor motivations, fraud vulnerabilities, and control recommendations that favor consumer experience. They will ensure Prove products effectively verify identities and mitigate fraud by setting the policy which is enforced through our products. This role will interface with clients from time-to-time to understand fraud trends, make recommendations to the client on how to mitigate fraud using Prove products as well as relay new requirements to help shape Prove Policy as well as Prove Products. This person is critical to the success of the products by investigating fraud attacks, low pass rates with respect to identity verification, understanding root cause, and prescribing recommendations. Success is measured by maximizing client pass rates with effective fraud mitigation.
Key Responsibilities:
- Partner with Data Science team to refine and enhance Prove Global Fraud Policy through fraud expertise contributions
- Work with clients on fraud trends including analysis, client communication, recommendations to the client while partnering with leadership
- Support Platform Product Manager and Data Partnerships to recommend and prioritize new data sources
- Investigate client pass rate issues through using internal tools and partnership with Data Science and Client Success
- Create and maintain internal product documentation as well as support Product Marketing to create customer-facing product documentation and marketing collateral
- Create and maintain client dashboard to measure pass rate and fraud rates
- Contribute to the success of Prove led client forums to receive client and industry feedback
- Promote solutions in the market through bylines, webinars, and social media
Qualifications and Experience:
- 3+ years of fraud risk management, operations, or investigation or related experience.
- Bachelor’s Degree in a relevant field, such as Computer Science, Operations, Business, Mathematics or Finance
- Demonstrated ability to stay organized and meet deadlines while managing multiple priorities
- Experience working in a fast-paced environment with a high degree of ambiguity
- Strong quantitative data analysis and critical thinking skills
- Ability to communicate effectively with both technical and non-technical individuals.
- Strong interpersonal skills, including written and oral communication skills
- Experience in a high growth startup with quickly expanding teams and aggressive revenue growth plans
- Promoting, maintaining and enhancing our cultural values of humility, passion, inclusion and leadership
- Exhibiting a strong passion for learning our products and markets through in-house and external training
The salary range for this role in New York City is $100,000-$115,000 plus company bonus. Offered salary will be determined by the applicant’s education, experience, knowledge, skills, geo-location and abilities, as well as internal equity and alignment with market data.
Benefits & Perks for FTE Provers:
- Competitive salaries & Bonus Plan (for eligible roles) and Equity Plan
- Modern Health for financial, mental, and physical wellness
- 401(k) Retirement Plan & Match (US Offices) and Local Country Pension (International Offices)
- Unlimited Vacation and Flexible hours
- Comprehensive medical benefits for you and your family ❤️
- Emotional & Physical Wellness – Access to wellness services (EAP & Prove Well-Being Reimbursement)
- Bottomless snacks & beverages for certain office locations
- Daily GrubHub stipend for lunch if coming into the office (US Offices)
- A great place to work and connect with other talented Provers like yourself!
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Prove we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Equal Opportunity Employment:
Prove is an equal opportunity employer committed to providing equal employment opportunity for all people regardless of race, color, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status or other personal characteristics
Privacy & Data Protection:
When you are applying for a job at Prove, we collect and use your personal information in the job application process. To understand more about how Prove uses your personal information, please see our Recruitment Privacy Policy on our website.
