Job description
Storyblok is the enterprise-ready headless CMS that empowers developers and marketers to bring ideas to market faster. It supports the entire content lifecycle—from creation and management to delivery—streamlining workflows, boosting productivity, and ensuring exceptional performance and accessibility. Storyblok frees you from the pain of legacy CMS platforms and empowers your teams to ship content quickly and build with complete flexibility.
Designed for global scalability and secure collaboration, Storyblok enables teams to deliver seamless, engaging digital experiences at scale. Trusted by leading brands like Oatly, Virgin Media O2, Deliveroo, Renault, and Education First, Storyblok helps businesses of all sizes unlock new opportunities, channels, and markets—delivering a bigger, faster market impact.
WHAT IS IN IT FOR YOU
You will be joining a growing company where you can contribute to many “firsts”. Plus these benefits:
- Monthly remote work stipend (home internet costs, electricity). Home office equipment package right at the start (laptop, keyboard, monitor…)
- Home office equipment upgrade (furniture, ear plugs …) or membership to a local co-working space after your onboarding
- Sick leave benefit, parental leave and 25 days of annual leave plus your local national holidays
- Personal development fund for courses, books, conferences, and material
- VSOP (Virtual Stock Option Plan)
- The annual international team-building trip, quarterly and monthly online get-togethers
- As a fully remote company, with work-life balance at its core, you’ll enjoy flexible schedules
- An international team that loves to have fun at work and works hard together to accomplish shared goals
JOB SUMMARY
- As a Global People Operations Specialist, you will be a critical enabler of scalable, compliant, and efficient people processes across our globally distributed workforce. Operating in a scaling SaaS environment, you will support a globally dispersed workforce across multiple time zones and employment structures — including direct employees, contractors, and those employed via Employer of Record (EOR) partners.
- This is a delivery-focused role requiring precision, systems thinking, and a service mindset. You’ll be responsible for the execution and improvement of global HR processes, ensuring consistency, compliance and operational excellence globally.
ESSENTIAL JOB FUNCTIONS
- Execute key people processes with accuracy, timeliness and a strong emphasis on optimising employee experience. This includes onboarding, off-boarding, processing employment changes (merit, promotions, role changes), preparing and managing confidential documentations, using internal and external HRIS.
- Own and continuously improve core HR processes to optimise for efficiency whilst maintaining excellent employee experience.
- Act as HR Adviser/first line support for standard, non-complex operational issues from Storyblok employees.
- Build and maintain strong relationships with HR & Ops teams including HR Business Partners, Talent Acquisition, Compensation & Benefits, HRIS, Finance and Payroll stakeholders to ensure alignment and best in class execution of core people processes.
Core HR Data Operations
- Maintain and audit employee records in the HRIS; ensure data accuracy and compliance with internal controls. Act as a first point of contact for HRIS updates; generate reports and dashboards to support decision-making.
- Process Promotions, internal transfers, job changes, spot bonus and merit in HRIS platforms (internal and external)
- Draft employment letters, termination letters, process promotions and transfers, changes in contracts always ensuring documentation is properly archived.
- Ensure all People data is GDPR compliant, maintaining high levels of privacy, confidentiality and security
- Develop SOPs, checklists, and resource documentation for employee and manager self-service.
Core Employee Process - Own and execute core HR lifecycle processes:
- Own and continuously improve key People processes including onboarding, off-boarding, employment changes, always ensuring data integrity, accuracy and compliance.
- Identify and implement improvements that increase automation, efficiency, or employee experience.
- Execute Onboarding & Off-boarding operations (equipment, systems, documentation, employee and manager co-ordination)
- Own Probation tracking including 30 day check ins.
- Leave of absence (LOA), sick leave and parental leave process management
- Leverage AI assistants and tools (e.g., AI chatbots for FAQs, AI document processing, auto-classification of tickets) to improve service speed and consistency.
Compliance & Policy Administration
- Ensure HR processes align with internal policies and employment law requirements across a globally dispersed workforce .
- Support policy implementation through documentation, tracking, and stakeholder communication.
- Monitor compliance with local labor laws, audits, and documentation (especially important for global setup)
- Document standard operating procedures (SOPs) for recurring HR processes.
- Keep global HR policies up to date (in partnership with Legal/Finance)
- Maintain the employee handbook and core Notion pages
- Own HR documentation accuracy and policy version control across regions.
HR Business Partner Support
- Partner closely with HR Business Partners to execute HR initiatives such as performance cycles, organizational changes, employee relations logistics and engagement programs.
- Assist HRBPs with people analytics, trends, and insights from HR data (e.g., turnover, headcount, org changes).
- Manage administration, data processing and operations for talent reviews, calibration sessions, and workforce planning cycles (e.g., data collection, coordination, documentation and processing).
- Handle employee queries related to benefits, leaves, and payroll issues in partnership with Finance and Compensation & Benefits.
- Handle Tier 1 HR queries (e.g., benefits, PTO, system issues) quickly and accurately, escalating to HR BP or COE as needed
Experience (essential)
- 2-3 years of experience in HR Operations (ideally in executing end to end employee lifecycle processes)
- Experience of managing and executing tasks autonomously
- Excellent working knowledge of HRIS (type agnostic)
- Experience in Remote, Global, variable employment types
- Experience of working across multiple cultures and timezones
- High standard of English
Experience (ideal)
- Experience in automation, AI, ticketing ideal but not essential
- Experience in Bamboo HR and Deel platform is ideal but not required.
COMPETENCIES
- Ability to thrive in a remote-first, asynchronous environment with distributed teams
- Highly organized, data-driven, and comfortable managing multiple systems
- High attention to detail, accuracy and timeliness
- Strong mindset for optimising the Employee Experience
- Continuous improvement mindset
MENTAL, PHYSICAL AND ENVIRONMENTAL REQUIREMENTS
Remote (home) work opportunity or funded by Storyblok co-working space
GENERAL TERMS
Storyblok has a commitment to diversity and inclusion. We strive to create a hiring environment in which all people feel they are equally respected and valued, irrespective of gender identity or expression, sexual orientation, ethnicity, age, religion, citizenship or any other characteristic. You can find more information about our privacy policyhere.
All communications regarding job opportunities at Storyblok will come from an official Storyblok employee with an email address ending in @storyblok.com. We will never redirect you to another portal or another site that is unrelated to our domain (storyblok.com).
Here is a sneak peek of Storyblok’s Visual Editor
If you need an accommodation for any part of the application process, please email [email protected]
