Job description
Your wellbeing matters. Join a company that cares.
GET TO KNOW US
Wellhub (formerly Gympass*) is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner. Founded in 2012 and headquartered in NYC, we have a growing global team in 11 countries. At Wellhub, you have the opportunity to build a career in a high-growth tech company that places wellbeing at the foundation of its culture, and contribute to making every company a wellness company.
*Big news: Gympass is now Wellhub!
We are thrilled to announce our rebranding as Wellhub, marking a significant milestone in our journey. This transformation reflects our evolution from a “pass for gyms” to a comprehensive employee wellbeing solution. With our refreshed identity, we are poised to embark on an exciting new chapter of growth and expansion. We are elevating our offerings, including a completely new app experience and an expanded network of wellbeing partners. Learn more about it here.
THE OPPORTUNITY
We are hiring a Global Wellbeing Engagement Sr Director to our Wellbeing Engagement team in São Paulo, Brazil!
In this role, you will be responsible for developing and executing a global strategy that helps our clients successfully engage their employees with Wellhub’s wellbeing benefits.
Your ultimate goal: make it easier and more compelling for employees at client companies to use our platform - and help those companies succeed in promoting employee wellbeing.
To achieve this, you’ll work closely with internal teams across different regions and departments - like marketing, sales, product, and client success - to deliver a seamless and effective experience for our clients. You’ll also lead a diverse team focused on strategy, marketing operations, and client communications.
This is a high-impact role that requires someone skilled in stakeholder management, strategic thinking, and project management, with a strong background in client engagement, marketing, and customer success.
YOUR IMPACT
- Lead and develop a 15-person team: Provide strategic direction, coaching, and operational support to a cross-functional global team responsible for client engagement strategy, client communications and marketing operations.
- Build and lead a global engagement strategy across the client journey: Develop and execute a comprehensive plan to support clients in driving strong employee participation in our wellbeing programs, ensuring alignment with business goals and enhancing engagement at every stage—from onboarding through long-term adoption.
- Collaborate with regional teams: Partner with regional wellbeing engagement leads (these are the people that execute the strategy) to tailor global strategies to local needs and share successful practices across markets.
- Align cross-functional efforts: Work closely with teams such as Sales, Product Marketing, Analytics, and Branding to ensure alignment and shared goals.
- Lead data-driven marketing and client communications: Use CRM tools and analytics to personalize engagement, support the development of impactful campaigns - as well as specific content - and drive employee participation in client wellbeing programs.
- Measure impact and manage resources: Define success metrics, analyze program outcomes, and report regularly to senior leadership, while ensuring effective budget management and a strong return on investment.
- Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life balance.
WHO YOU ARE
- Experience leading client engagement or marketing strategy in a B2B2C context (e.g., benefits, SaaS, wellness, or employee engagement sectors);
- Advanced/Fluent in English, as you will be working with international stakeholders across all regions;
- Comfortable working in a matrixed organization and influencing across senior stakeholders;
- Strategic thinker with a track record of delivering scalable solutions that improve engagement and client success;
- Solid understanding of client lifecycle marketing, CRM systems (ex: Salesforce), and performance metrics;
- Passionate about employee wellbeing and making a measurable difference in people’s lives;
We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don’t match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience in leading client engagement or marketing strategy in a B2B2C context and advanced/fluent English are mandatory requirements.
WHAT WE OFFER YOU
We’re a wellness company that is committed to the health and wellbeing of our employees. Our flexible program allows you to customize your benefits, according to your needs!
Our benefits include:
WELLNESS: Health, dental, and life insurance.
FLEXIBLE WORK: At Wellhub, flexibility fosters a happier, healthier, and more productive work environment for everyone. As a Flexible First company, we offer two work model options: flexible hybrid and full remote, and make the office a place for collaboration, community, and team building. The model for this role can be discussed with your recruiter and hiring manager. We offer all employees a home office stipend and a monthly flexible work allowance to help cover the costs of working from home.
FLEXIBLE SCHEDULE: Wellhubbers and their leaders can make the best decisions for their scope. This includes flexibility to adjust their working hours based on their personal schedule, time zone, and business needs.
WELLHUB: We believe in our mission and encourage our employees and their families to take care of their wellbeing too. Access onsite gyms and fitness studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental health support, and more. You will receive the Gold plan at no cost, and other premium plans will be significantly discounted.
PAID TIME OFF: We know how important it is that our employees take time away from work to recharge.
Vacations after 6 months and 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + extra day off for your birthday.
PAID PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life and we want our employees to take the time to be present and enjoy their growing family. We offer 100% paid parental leave to all new parents and extended maternity leave.
CAREER GROWTH: Outstanding opportunities for personal and career growth. That means we maintain a growth mindset in everything we do and invest deeply in employee development.
CULTURE: An exciting and supportive atmosphere with ambitious people from around the world! You’ll partner with global colleagues and share in the success of a high-growth technology company disrupting the health and wellness space. Our value-based culture of trust, flexibility, and integrity makes this possible every day. Find more info on our careers page!
And to get a glimpse of Life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn !
Diversity, Equity, and Belonging at Wellhub
We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong.
Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.
Questions on how we treat your personal data? See our Job Applicant Privacy Notice.
#LI-HYBRID
