Job description
This is a remote position
Job Summary:
The Group Product Manager is a strategic product leader and execution expert who plans, coordinates, and oversees the development of new products, enhancements of existing products, and customer solutions based on market and business needs. This person sets and drives a core product/platform as well as oversees that group of products/platforms vision, strategy, and execution working with cross-functional teams to significantly improve those products/platforms, implement marketing, sales and support strategies, and launch and maintain best-in-class solutions and to improve the success of healthcare professionals.
Responsibilities:
Owns and manages assigned product group P/L and the product lifecycles to drive and deliver expected YOY KPI growth, owning the product health and performance.
Leads and influences cross-functional teams and stakeholders to drive organizational-wide initiatives to drive outcomes and impacts around that product group vision, strategy, and execution.
Aligns product vision with company goals and market trends to drive the right outcomes
Interfaces with customers to determine opportunities for product improvement and translate complex needs into product requirements
Determines competitive differentiation though through market and competitive research initiatives as well as VOC
Collaborate with cross-functional teams and vendors to define, design, develop, and deliver new products, technical solutions, and enhancements that work cohesively and meet the needs of the company, its clients, and the end users.
Player/Coach, Strategic/Tactical, this person will need to be able to be both a strategic product manager and leader as well as play the role of execution focused product owner with the teams, from Strategy to Story.
Set clear priorities in the product roadmap and backlog with both near and long-term goals
Coordinate GTM, marketing and sales campaigns/activities with product marketing managers
Coach product managers and help guide the product operating model
Coaches sales team and customer service representatives on all technical information and knowledge necessary to communicate with customers.
Contributes to product training and presentations
Develops and maintains product documentation, product instructions, and user guides, product metrics and sales and marketing content strategy
Responsible for stakeholder and key customer engagement and management May provide direct customer support in escalated cases as needed
Qualifications/Skills:
8+ years experience as a Software Sr or higher-level Product Manager
5+ years experience as a B2B SaaS Product Manager a plus
Pragmatic Institute and CSPO certifications a plus
Healthcare industry and knowledge of medical coding, billing, and revenue cycle management a plus
Extensive experience with SDLC/software development (preferably using Agile methodologies)
Applied knowledge or experience in enterprise product GTM sales, support, success, and account management
Excellent B2C and B2B expertise
Strong experience managing all aspects of a product lifecycle, from financial planning, forecasting, product development and maintenance, marketing and sales, and support
Strong leadership and communication, providing direction to individuals and responsible for leadership through influence vs direct reports.
Ability to manage organizational-wide business focus, manage culture that aligns with AAPC’s values, encourage strong work ethic, and foster an environment of trust and respect
Excellent interpersonal skills and customer centric
Excellent oral and written communication skills, including group facilitation and presentation
Capability of acquiring and analyzing complex statistical data to measure and improve the performance of programs/services
Operates autonomously managing multiple projects simultaneously, and impeccable organizational skills while staying on schedule and meeting deadlines
Fast-paced, quick-thinking, results-driven, and goal oriented
About AAPC:
AAPC (www.aapc.com) is the world’s largest and fastest-growing training, certification, and solutions association in healthcare.
AAPC Values:
DRIVEN | Self-starts and stays highly motivated to achieve ambitious goals. Shares contagious energy and enthusiasm liberally. Takes initiative without always being directed. Demonstrates confidence in decision-making and effectively balances autonomy and authority with accountability.
HUMBLE | Learns, adapts, and improves relentlessly. Seeks feedback without insecurity and implements coaching. Recognizes others’ contributions gratefully. Approaches work and relationships with an abundance mentality. Places the needs of others above self.
TRANSPARENT| Integrity-centered, honest, truthful, and trustworthy in all aspects of work. Keeps commitments to external and internal parties. Holds self strictly accountable, valuing the trust placed in them by others.
SUPPORTIVE | Empowers and uplifts others. Listens actively and responds with empathy and understanding. Prioritizes well-being and growth of team members and customers ahead of own interest. Faces challenges together, believing in collective strength and unity.
INNOVATIVE | Entrepreneurial spirit with a scrappy mentality. Dreams big, sees opportunity, pursues full potential, and finds ways to accomplish the impossible. Rolls up sleeves and does real work. Works quickly, intelligently, and flexibly.
What we Offer:
- Compensation commensurate with experience
- Comprehensive benefits package including medical, dental and vision insurance
- Health Savings Account
- Generous PTO and Holiday Pay
- 401(k) retirement plan
- Remote/virtual-office consideration
AAPC is an Equal Opportunity Employer.
This company is committed to fairness and equal opportunity in our hiring practices. We do not discriminate on grounds unrelated to a candidate’s ability to perform the duties of the job. Our focus is on finding the best person for each role, based on merit and fit, to ensure success both for our company and for the individual’s professional growth.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above-listed items.
