Job description
Description
Location: Hybrid / preferably in the office if commutable distance (Head Office – Bromley, London)
Bromcom is a market leading UK cloud based integrated Management Information System (MIS) & Finance provider offering a One Stop Shop for schools, academies and Local Authorities. We are a family owned business and are passionate about the core values on which the business has been built; loyalty, honesty, and offering true value to the education sector.
We’re looking for an experienced, forward-thinking Head of Marketing & Sales Operations to lead our demand generation, brand development and GTM strategies, while streamlining sales operations to support scalable, data-driven growth.
Role purpose
This is a pivotal leadership role that bridges strategic marketing and commercial operations. You’ll manage a high-performing marketing team, oversee marketing performance, lead GTM campaigns, and drive alignment between marketing, sales, product and customer success. You will also take full ownership of sales operations. This includes pipeline management, CRM optimisation and reporting to ensure the commercial team is equipped to scale effectively.
Responsibilities include:
Marketing Leadership
Lead, develop and inspire the marketing team across content, digital, events, brand, and product marketing
Own and deliver the marketing strategy for customer acquisition, engagement and retention across schools, MATs and local authorities
Champion the Bromcom brand across touchpoints, ensuring consistent, compelling and audience-relevant messaging
Oversee the content calendar and campaign roadmap to align with product launches and market opportunities
Develop and deliver strategic PR and thought leadership, enhancing Bromcom’s profile as a trusted partner in education
Sales Operations
Oversee the end-to-end sales funnel in D365, ensuring accurate forecasting and pipeline visibility
Define and track commercial KPIs across lead generation, conversion, onboarding and retention
Partner with Sales, Finance and Onboarding teams to align demand generation with capacity and delivery timelines
Data & Performance
Report on key performance metrics across marketing and sales operations, driving insights into what’s working and what needs change
Own lead scoring, segmentation and lifecycle management strategies
Ensure marketing activities deliver measurable ROI and contribute to business targets
Strategic Collaboration
Act as a key contributor to commercial strategy and cross-functional planning alongside senior leadership
Collaborate closely with Product, Customer Success and Support teams to ensure alignment on messaging, customer journeys and feedback loops
Represent marketing and sales ops in internal and external meetings, partner events and executive briefings
What we’re looking for
Proven experience in a senior marketing or commercial role within SaaS, EdTech or B2B services
Track record of managing and mentoring marketing teams and leading across digital, brand, content, and events
Strong understanding of sales operations, CRM management, data analytics and commercial reporting
Confident in aligning marketing to revenue growth, supporting multi-stakeholder buying cycles, and developing content strategies for complex products
Creative, curious, and confident - able to balance strategic thinking with hands-on delivery
A clear communicator and inclusive leader who thrives in collaborative, agile environments
Desirable but not essential
Experience marketing MIS, Finance or CRM systems within the education sector
Familiarity with D365, Power BI, and education frameworks or procurement routes
Why join Bromcom?
Be part of a purpose-driven company improving outcomes for schools and students across the UK
Lead a growing, creative team, working on products that are genuinely making a difference
Competitive salary
Hybrid working/preferably in the office if commutable distance
