Head of Product Insights

Job description

Ideal start timeline: August2025

Role status: Exempt

Compensation: Our target hiring range is $140,000 - $165,000 plus participation in our Annual Bonus Program with eligibility for $12,000 bonus. Actual compensation will be commensurate with experience and skills.

Campminder’s Flexible Working Location: Our employees have the option to work 100% remotely within the United States or their choice of days at home and at our office in Boulder, Colorado. We host a variety of all-company hybrid meetings and social events. We require anybody working remotely to have a very reliable, high-speed internet connection.

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We know the best people can choose to work anywhere.

Here’s a few reasons why 80+ of them chose Campminder:

• With 20+ years experience of serving the industry through its digital transformation, we’re stable, profitable, and have developed a loyal customer base (that continues to grow).
• We build software for summer camps, an industry that enables meaningful experiences for kids.
• We work on interesting, ambitious projects that create real value for our clients.
• We know our team members feel their work has an impact on the organization’s purpose.
• At the same time, we are genuinely committed to work/life balance.  Our team members feel they have the flexibility to take time off when needed and feel supported in making use of flexible working arrangements.
• We’ve been listed on Outside Magazine’s 50 Best Places to Work for 8 consecutive years for our values-led culture and employee experience.

This role’s mission & overview:

We’re looking for a strategic and hands-on leader to build and establish the Product Insights function at CampMinder. This is a rare opportunity to define a new function from the ground up, working across data, strategy, insights, and process optimization to help our product team make the best possible decisions.

In this role, you’ll start as a player-coach, directly delivering insights, improving processes, and setting up scalable tools. Over time, you’ll transition towards enabling others in the organization to self-serve — ensuring that the right practices, tools, and frameworks are in place for long-term success.

Your mission will be to make it easy to create great products. You will do so by driving strategic alignment and empowering data-driven decision-making through rigorous data analysis, insight generation, and strategic roadmap guidance. By evaluating the competitive market landscape, optimizing processes and tools for evidence-based decision-making, and continuously advising leadership on long-term improvements, you will ensure the product team can define, execute, and evaluate a holistic, high-impact product strategy.

As a Head of Product Strategy Insights, you will:

• Gather, Analyze and synthesize data from quantitative (e.g., usage metrics, KPIs, market trends) and qualitative (e.g., customer interviews, feedback channels) sources to generate actionable insights.
• Evaluate and monitor the competitive landscape, identifying emerging trends and opportunities to strengthen product positioning.
• Develop and optimize product decision-making frameworks, ensuring alignment with business goals and customer needs.
• Create, refine, and implement scalable tools & processes to support strategy formation, opportunity identification, roadmap planning, prioritization, and performance tracking.
• Partner with Product Management & UX to integrate user research, competitive intelligence, and data-driven insights into strategic decisions.
• Enable cross-functional teams with clear, data-backed insights, facilitating alignment on prioritization and roadmap decisions.
• Monitor product performance and guide iterative improvements, leveraging a balance of qualitative and quantitative evaluation.
• Train and educate teams on best practices for research synthesis, data analysis, and product strategy to foster a culture of evidence-based decision-making.
• Advise leadership on long-term strategy, identifying opportunities for growth, efficiency, and innovation.
• Continuously improve and scale internal tools, processes, and frameworks, ensuring seamless adoption across the organization.
• Evolve the function over time, transitioning from an initial focus on delivering insights and building tools, to a well-balanced approach that includes optimizing decision-making frameworks, enhancing process efficiency, and equipping teams with the skills and resources to independently generate insights and make high-quality decisions.

We think a successful candidate will bring:

• 3-5+ years of experience in Product Operations, Product Strategy, Data-Driven Product Management, or SaaS Product Strategy consulting
• Track record of building or scaling Product Operations functions, preferably in a high-growth SaaS environment.
• Deep analytical skills, with experience in data analysis, research synthesis, and strategic decision-making.
• Expertise in cross-functional collaboration, working closely with Product, UX, Engineering, and Leadership teams.
• Process-minded problem solver, skilled at creating scalable frameworks, tools, and methodologies.
• Excellent communicator, capable of translating complex insights into actionable recommendations.
• Self-starter with a builder mentality, comfortable operating in ambiguity and defining structure where none exists.

Our Interview Process:

1. 45 min- interview with People & Culture
2. 60 min- interview with Hiring Manager
3. 60 min- interview with Campminder’s President
4. 45 min- presentation and 60 min discussion with future colleagues
5. 60 min- interview with Dan Konigsberg (CEO/Founder)

A few of the benefits we are proud to offer:

• Wide selection of medical, dental, and vision coverage options (the company’s contribution covers 100% of at least one option for each), with $500 HSA match for HSA-compatible plans
• Ability to choose where you work - remotely, in the office, or a mix!
• A variety of resources to support mental health and emotional well-being
• 12 weeks of 100% paid parental leave for all new parents, including via adoption, surrogacy, and foster care
• 401(k) with 4% company matching
• Trust-Based (flexible) PTO (and yes, we use it!)
• $900/year wellness allowance
• Enjoy access to our ChatGPT team workspace to enhance your productivity and enrich your life outside of work

We encourage people of all backgrounds to apply:

We’re actively taking steps to make sure our culture is inclusive and that our processes and practices promote equity for all, including people of color, people from working-class backgrounds, women, and members of the LGBTQ+ community. We welcome and encourage applications from people with these identities or members of other historically marginalized groups.

Research shows that women and people of color tend not to apply to jobs unless they believe they are 100% qualified and apply to fewer senior-level positions. With that in mind, we encourage you to apply if you’re not sure whether you meet our qualifications. We’d love to have the opportunity to consider you!

We encourage applications from parents, parents-to-be, and those responsible for the caretaking of others. We offer paid parental leave for birthing and non-birthing parents (including for adoption, surrogacy, and foster care placement) and paid loss leave to recover from miscarriage or stillbirth. The company’s HSA and wellness allowance contributions may be used toward childcare, eldercare, adoption fees, and fertility treatments like IVF, among other expenses.