Job description
About the Company
Valon’s mission is to empower every homeowner. We believe the journey of home ownership starts when you get your keys, but lasts far beyond. We’re creating a world where home ownership comes with ease, security, and financial know-how. Our growing team of engineers, operators, product enthusiasts, and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience. Through mortgage servicing—the process of paying off one’s mortgage—Valon is taking the first step in transforming the industry one homeowner, and lender, at a time.
Our Team
At Valon, our people are our greatest asset. As we continue to scale, we are committed to cultivating a high-performance culture that attracts, develops, and retains exceptional talent.The People team plays a critical role in helping Valon grow by delivering seamless employee experiences, supporting key HR operations, and enabling a high-performing, people-first culture.
About the Role
We are looking for a People Operations Coordinator with a strong foundation and interest in people operations. In this role, you will provide support to a wide range of functions, including benefits administration, compliance, HRIS management, payroll, and more.
The ideal candidate has 2+ years of experience in people ops and is highly organized, proactive, comfortable taking initiative, and excited about owning projects end-to-end, all while providing top notch employee experience.
Key Responsibilities
Benefits
- Be the first point of contact for all employee benefit inquiries
- Support benefit administration: enrollments, changes, terminations, renewals, and plan design
- Assist with open enrollment communication, materials, and employee education
- Ensure compliance with regulations such as ACA, ERISA, and COBRA
HRIS Management
- Maintain accurate employee data in Rippling (our HRIS); run regular audits
- Process employee lifecycle transactions (new hires, changes, terminations)
- Become the in-house reporting expert, generating reports to support the People team and the business
- Troubleshoot HRIS issues and provide support to employees and managers
Payroll
- Partner with our People Operations Manager and Finance team to process biweekly payroll, ensuring all updates and changes are captured
- Support leave of absence management through our partnership with Sparrow and/or internal tracking
General People Operations
- Act as the first line of support for employee and manager inquiries, delivering timely, thoughtful, and accurate guidance
- Support internal and external HR audits and maintain accurate records
- Assist with the development, rollout, and documentation of HR policies and processes
- Complete I-9 employment authorization
- Support onboarding, offboarding, and ad-hoc people programs
What We’re Looking For
- Experience: You have 2+ years of experience in a People Operations with a solid understanding of core HR functions
- Technical Skills: You use Excel/Google Sheets and other tools (extra points for AI!) to help ease and expedite your work
- Communication and Collaboration: You communicate clearly, concisely, and kindly and enjoy working across teams and departments
- Confidentiality and Professionalism: You understand the importance of confidentiality and professionalism in your role and communications
- Organization: You are highly organized capable of managing competing priorities and tasks
- Growth Mindset and Adaptability: You recognize that nothing and nobody is perfect but are excited by continuous learning and growth, and are able to adapt when things change quickly
- Problem Solving and Initiative: When you see a problem, you aren’t afraid to ask questions and jump in to help solve it
Preferred Qualifications
- Experience in a fast-paced, distributed tech startup
- Hands-on experience with Rippling and Google Suite
- Ability to work autonomously while managing multiple high-priority projects
- Solid grasp of fundamental HR knowledge, practices, and requirements
Location
Remote within the United States, with hybrid options in New York City, San Francisco, Phoenix, and Jacksonville
Benefits
- Compensation: Annual base compensation between $64,000 - $80,000 with meaningful equity, plus a 401(k) plan with company match
- Health & Wellness: Comprehensive medical, dental, and vision insurance for physical and mental well-being
- Commuter Benefits: Pre-tax options for public transit, rideshare, and parking expenses
- Professional Growth: Onboarding programs and learning & development opportunities, including 360° performance reviews
- Team Culture: Quarterly team and company budgets for outings and bonding activities
- Time Off: Flexible paid time off, sick days, and 11 company holidays
- Parental Leave: 12 weeks fully paid for all new parents
This Base Compensation pay range applies to our New York City located staff and may differ according to location.
New York Base Compensation Pay Range
$64,000—$80,000 USD
Throughout the interview process, please remember that emails will only be from valon.com emails. We won’t ever be asking for any personally identifiable information during the interview process itself. Please reach out to [email protected] if you have any requests to verify the authenticity of an outreach.
Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.
