Job description
Infomedia & the role
Infomedia is a leading global provider of SaaS solutions to the parts and service sector of the automotive industry. Headquartered in Australia, Infomedia has been at the forefront of aftersales system innovation for more than 28 years. Supplying online parts selling systems, sophisticated service selling systems, a range of publications, as well as data analysis and information research for automotive and lubricant industries.
Our software solutions are used each business day by over 220,000 dealership personnel, produced in more than 35 languages and at work in 186 countries. Their powerful search functions and intuitive, user-friendly interface helps boost efficiency, profitability and customer retention for OE Parts and Service Departments.
Job Summary
This is an exciting opportunity to join a business that has its sights firmly set on growth. The inside sales rep develops, maintains, and interacts primarily utilizing the phone and other forms of electronic communication to a broad scope of new and existing customers within dealership markets to increase sales of products and/or services. Develops sales strategies designed to highlight the features and benefits of the products to achieve increased profits and reach sales objectives.
Compensation is a $50,000 base salary + uncapped commission structure with a first-year OTE of $80,000.
Office location and hours of work.
This role is remote in the continental U.S., with the regional headquarters in Atlanta, GA. As we are a global business, flexibility occasionally outside of standard office hours will be needed as required to communicate with colleagues in Australia and Europe.
What You’ll Do
- Assume the role as a product expert in Infomedia Solutions, including APB, SimplePart, and Microcat solutions, as well as other products as a need arises
- Telephone prospects at a high volume, a minimum of 40 calls a day, to identify appropriate contacts to qualify and drive leads through the sales pipeline
- Identify revenue opportunities within customers’ businesses through communications, programs, and other activities as needed
- Prospect, qualify, and generate sales within the company’s established customer base, as well as establish new relationships with new customers
- Work closely with various internal departments to ensure customer satisfaction.
- Consistently record all communication accurately in the company database (Salesforce)
- Engage in technical discussions with potential clients through demonstrations and presentations
- Remain knowledgeable and up to date on changes and developments in the product and services of Infomedia
- Coordinate programs to customer requirements and close contracts for defined programs
- Collaborate with marketing, customer support, product management, and account management to facilitate new programs, messages, campaigns, and offerings
- Ensure handoffs to customer support and account management are successful and drive customer satisfaction
- Ensure reporting and communications are frequent and collaborative
- Other sales-related duties as needed by the team
What You’ll Bring
- College degree or equivalent experience (3+ years of telephone sales experience/software sales or automotive)
- Sales and/or Customer Service experience in the Automotive industry, especially in parts and service.
- Highly energetic, motivated, and self-directed
- Excellent interpersonal and teamwork skills with ability to communicate in a clear and concise manner verbally and in written form
Very nice to haves would be:
- Written and oral fluency in French and/or Spanish
Why Choose Us
As a global leader in our industry, we develop innovatively crafted, data-driven cloud software solutions for some of the best and most well-known automotive brands worldwide. The day-to-day varied work coupled with our relaxed, informal, yet high-performing environment are the key things that make our team happy.
Culture and Benefits
We take our team members and service very seriously. We live by our core values of: Accelerating Performance, Driving Innovation & Service, Navigating Global, Steering Locals and Having Fun in the Fast Lane. We work hard but we play hard too. We offer a robust benefits package including paid parental leave, flexible working arrangements, health perks, growth and career development and recognition.
About Infomedia
Infomedia offers its Microcat® EPC, Superservice™ Quoting software, Data & Analytics, and various Data Services as ‘turn-key’ solutions to our OEM customers and their dealership networks.
- 30 years industry experience
- Established global operations throughout 186 countries in 34 languages
- Our software is used by over 220,000 automotive industry professionals around the world
Individual compensation will be commensurate with the candidate’s experience.
Atlanta pay range
$75,000—$85,000 USD
