Junior Application And Adoption Specialist

at Smart Reporting GmbH
  • Remote - Germany

Remote

Customer Service

Entry Level

Job description

  • Serve as the central point of contact for product training and demonstrations

  • Improve and develop training concepts, materials, and tools for our Smart Reporting products

  • Provide high-quality education on all aspects to customers and partners

  • Foster adoption and steer the customer from the first interaction towards happily using our product

  • Understand customer’s user workflows and interaction with legacy software as well as our new product to ensure best use of our solution

  • Support Sales and the Partner Success Team by providing product demonstrations

  • Bachelor’s or Master’s degree in IT, Medical Engineering, Radiology — or experience as an MTRA / MT or within the healthcare sector

  • Basic understanding of medical terminology and healthcare workflows

  • A proactive, independent, and highly customer-focused approach

  • Strong communication skills and a reliable, structured working style

  • Business-fluent in German and English (spoken & written)

  • Willingness to travel across Germany for client visits (2–3 times/month)

  • The opportunity to contribute to a cutting-edge medical software product with rapid growth and significant funding from top-tier investors and EU grants

  • Working for a meaningful product that positively impacts healthcare and people’s lives

  • Joining a positive, highly skilled, and international team

  • Individual development budget to support your professional growth

  • Jobticket, Jobrad, and further Benefits

  • Flexible working hours and 100% Remote possible (apart from customer visits)

  • Competitive compensation incl. performance-based bonus

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