Job description
At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
We are looking for a highly capable Specialist Software Engineer (Frontend – Angular) to join our team building a next-generation contact center copilot solution. You will play a key role in architecting, developing, and optimizing complex, scalable web applications that enhance the productivity and experience of contact center agents through intelligent UI workflows.
How will you make an impact?
- Lead the design and development of scalable and maintainable web applications using Angular (v12+), TypeScript, and related technologies.
- Translate complex product requirements and user stories into robust technical solutions and UI workflows.
- Collaborate with product managers, UX designers, and backend teams to create seamless, efficient, and visually appealing user experiences.
- Drive architecture decisions and implement best practices for frontend development, code structure, and reusability.
- Build and maintain modular Angular components, services, and shared libraries.
- Work with REST APIs to fetch and display real-time data, ensuring synchronization with backend services.
- Optimize application performance through lazy loading, code splitting, and other Angular performance techniques.
- Write unit and integration tests using tools such as Jest, ensuring high code quality and coverage.
- Support integration of conversational AI and LLM (Large Language Model)-based UI components into the Angular app.
- Lead code reviews, technical discussions, and mentor junior developers within the frontend team.
- Work closely with DevOps to ensure smooth deployment, versioning, and monitoring of Angular apps in cloud environments.
- Identify and troubleshoot performance bottlenecks, browser compatibility issues, and production bugs.
- Stay up to date with the Angular ecosystem and guide the adoption of relevant tools, patterns, and practices.
Have you got what it takes?
- BS or MS in Computer Science, Engineering, or a related technical discipline.
- 8+ years of experience in software engineering, with at least 4 years specializing in Angular development.
- Strong expertise in TypeScript, RxJS, NgRx (or similar state management), HTML5, and SCSS/CSS.
- Proven experience building and deploying enterprise-grade Single Page Applications (SPAs) using Angular.
- Solid understanding of component lifecycle, dependency injection, routing, and reactive forms in Angular.
- Proficient in consuming and integrating RESTful APIs and working with JSON-based data flows.
- Experience with testing frameworks like Jasmine, Karma, Jest, or Cypress for UI test automation.
- Familiarity with micro frontend architecture or integration into large-scale modular applications.
- Exposure to LLM-integrated UIs, chatbot interfaces, or NLP-driven frontends is a plus.
- Hands-on experience working with Git, CI/CD pipelines, and agile development workflows.
- Familiarity with Docker, Kubernetes, and deployment in AWS, Azure, or other cloud platforms.
- Excellent problem-solving skills, strong attention to detail, and a passion for delivering high-quality user experiences.
- Ability to lead projects independently, drive cross-functional collaboration, and mentor team members effectively.
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 7416 Reporting into: Sandip Bhattcharjee
Role Type: Individual Contributor
About NICE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
