Job description
Who we are
We are building the future of banking in Africa.
Today, less than 30% of African consumers have access to adequate banking services. While mobile money has emerged as the primary means of consumer finance due to its superior accessibility and lower costs, it does not offer the financial services that create wealth and financing opportunities, which are essential pillars of long-term financial stability.
Our mission is to make banking radically more accessible and affordable, to enable millions of people across the continent to build a stronger, more secure future.
In November 2020, we launched a revolutionary financial app that offers a full range of services, including payments, transfers, savings, and investments.
To date, Djamo has given one million users in Ivory Coast and Senegal access to radically cheaper and better financial services, and our rapid growth continues unabated.
We are proud to have secured the support of world-class investors, including Y Combinator, Partech, Janngo Capital, Enza Capital, and Oikocredit, underlining our potential and commitment to reshape the financial services landscape in Africa.
To support the launch and growth of our Djamo Entities business, we are looking for a Site Reliability Engineer.
Description
Reporting to the Tech Lead, this role is perfect for someone with foundational knowledge of DevOps/infrastructure and a passion for system reliability, automation, and continuous improvement. You’ll support the stability, scalability, and performance of our production systems while working alongside a world-class team of engineers.
Your Role
Daily, the SRE will:
- Monitor the health and performance of Djamo’s infrastructure, applications, and services
- Respond to incidents, participate in on-call rotations, and assist in root cause analysis
- Automate routine operational tasks to improve system reliability and team efficiency
- Collaborate with developers to ensure observability, scalability, and fault tolerance
- Contribute to the documentation of runbooks, incident reports, and system configurations
- Apply best practices in security, reliability, and system performance monitoring
- Any other related tasks.
Your profile
- Bachelor’s degree in Computer Science, Engineering, or equivalent experience
- 1+ year of experience in a DevOps, SRE, or infrastructure-related role
- Solid knowledge of SQL
- Familiarity with Linux systems and command-line tools
- Basic experience with cloud providers AWS and GCP
- Understanding of networking, monitoring, and system architecture fundamentals
- Exposure to tools like Prometheus, Grafana, and any OpenTelemetry tool
- Ability to write simple scripts in Bash, Python, or similar languages
- A curious mindset and a strong willingness to learn and grow in a fast-paced environment
Nice to Have
- Experience with version control systems (Git), CI/CD tools (GitHub Actions, Jenkins, etc.)
- Basic knowledge of Kubernetes and Docker
- Basic knowledge of incident response and postmortem culture
- Exposure to financial systems, regulatory environments, or high-availability services
Why joining Djamo
- Join a fast-paced, mission-driven team shaping the future of finance in Africa
- Work on meaningful projects with a direct impact on millions of users
- A flexible and remote-friendly work environment
- Opportunities for continuous learning and professional development
- Balance between autonomy and collaboration, insight and intuition, work and life.
- Working in small, open, and friendly teams to create valued products and services.
- An ethical and stimulating environment.
- Contribute to the rapid expansion of a start-up in French-speaking Africa.
- Have a positive impact on millions of people by offering simple and fair banking services.
- A collaborative and fun environment with a strong team spirit and a culture of continuous employee development.
Djamo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. You don’t tick all the boxes, and you don’t think you have the unique skills we don’t realise we need. Apply anyway; we’re always looking to recruit great people at all levels.
CONTRACT
CONTRACTOR FOR NON-RESIDENT OF CÔTE D’IVOIRE AND SENEGAL
CDD - CDI FOR CIV AND SN RESIDENT
LOCATION
ANY LOCATION WITHIN 3H of GMT
Abidjan, Côte d’Ivoire
Dakar, Sénégal
LEVEL
JUNIOR
SECTOR
MOBILE FINANCIAL SERVICES
