Sinch Logo
Cloud communication services for businesses to engage customers through mobile messaging, voice, and email.

About Sinch

We offer a Customer Communications Cloud that helps businesses connect with customers through mobile messaging, voice, and email. We provide APIs and applications for various services, from user verification to omnichannel marketing campaigns. Our AI-powered Super Network ensures reliable and secure connections.

Our services include outbound marketing, notifications, alerts, identity and security solutions, and customer support. For developers, we offer messaging, email, and voice APIs. Marketers can use our user-friendly applications, and network connectivity products are available for managing global communication networks.

The Sinch Super Network is a tier-1 network with over 600 direct operator connections. It supports more than 160 million phone numbers, handles 300 billion voice minutes annually in North America, and processes over 900 billion messages, calls, and emails each year. Sinch AI is built into our connectivity and applications to reduce fraud and improve efficiency. We also offer Rich Communications Service (RCS) for branded messaging.

We serve over 150,000 businesses, including major companies like Google, Uber, PayPal, Visa, and Tinder. Our annual revenue was $2.4 billion. We reach 5 billion mobile subscribers and work with over 80 operator customers.

Founded in 2008, we began as an SMS aggregator and have grown into a leader in Communications Platform as a Service (CPaaS). Our shares are traded on NASDAQ Stockholm (XSTO: SINCH). We operate in IT Services and IT Consulting.

We ensure end-to-end security and compliance, meeting GDPR and HIPAA standards. We are also MEF Code of Conduct approved and certified for ISO27001, ISO9001, PCI DSS, and SOC I & II.

Mission & Values

We want to change how the world communicates, helping people and businesses build stronger connections through cloud communications.

Our core values are:

  • Dream big: We aim high to solve customer challenges.
  • Win together: We focus on collaborative teamwork, diversity, and supporting each other.
  • Make it happen: We emphasize accountability and achieving results.
  • Keep it simple: We strive to deliver straightforward customer experiences.

Team & Culture

We have over 4,000 employees worldwide, with local teams in 65 countries. We focus on building a strong team and fostering a culture that embraces diversity, equity, and inclusion. We are committed to creating an inclusive workplace where our employees, whom we call “Sinchers,” can thrive.

Sinch Circles (Employee Resource Groups) help connect employees and encourage authenticity, creativity, and development. Our workforce collectively speaks over 80 languages.

Frequently Asked Questions

What products or services does Sinch offer?

Sinch provides a Customer Communications Cloud that includes mobile messaging, voice, email, and video APIs and applications. Its services cover outbound marketing, notifications and alerts, identity and security solutions (verification, fraud reduction), and customer support. The company also offers network connectivity products and Rich Communications Service (RCS) for enhanced messaging.

What is Sinch's approach to sustainability?

Sinch views sustainability as a foundation for long-term impact, committing to reducing its climate footprint, supporting a diverse and inclusive workplace, and building ethical, secure, and innovative solutions. It works towards creating value for society, customers, and employees through clear goals across people, planet, and business pillars.

How does Sinch ensure security and compliance for its services?

Sinch ensures end-to-end security and compliance. The company is GDPR and HIPAA compliant, MEF Code of Conduct approved, and certified for ISO27001, ISO9001, PCI DSS, and SOC I & II.

What are the core values that guide Sinch's operations?

Sinch operates under four core values: “Dream big,” which involves aiming high to solve customer challenges; “Win together,” focusing on collaborative teamwork and diversity; “Make it happen,” emphasizing accountability and achieving results; and “Keep it simple,” guiding the company in delivering straightforward customer experiences.

How does Sinch support diversity and inclusion in the workplace?

Sinch is committed to building an inclusive culture where everyone belongs. It embraces diversity and works to create a workplace where all employees feel they can be authentic and thrive. Initiatives such as Sinch Circles, Employee Resource Groups (ERGs), promote connection, authenticity, creativity, and team development.

What industries and sectors does Sinch specialize in?

Sinch is active in the Cloud Communications, Voip, Api, Telecommunications, Sms, Saas, Telephony, Voice, Rcs, Personalized Messaging, Video, Cpaas, Mobile Messaging, Mobile Marketing, Customized Video, and Rcs Business Messaging markets.

How many people work at Sinch?

Sinch has 1001-5000 employees.

Where does Sinch hire?

Sinch hires globally with a remote-first approach, allowing employees to work from anywhere.

Is Sinch hiring?

Sinch is not actively hiring at the moment. Check back later for new opportunities.

Does Sinch hire for remote and work from home roles?

Yes, Sinch is a remote-first company.

What is Sinch's website?

Sinch's website is www.sinch.com .

Where to find Sinch on social media?

You can find Sinch on X (Twitter) and LinkedIn .

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