Job description
Gambling.com Group (Nasdaq: GAMB) is looking for exceptional talent interested in the fast-paced, high-growth online gambling industry. The company operates a portfolio of renowned websites and brands – including flagship site Gambling.com and sports betting site Bookies.com as well as iGaming-focused site Casinos.com, BonusFinder.com and UK-centric Freebets.com. In the U.S., the company operates state-specific websites such as NewYorkBets.com, BetCarolina.com, BetArizona and popular consumer facing subscription brands such as OddsJam and RotoWire. Additionally, Gambling.com Group provides B2B services through OpticOdds, further solidifying its position in the industry.
As the first and only online gambling affiliate publicly traded in the U.S., Gambling.com Group has earned recognition as a leader in its field – most recently winning Casino Affiliate of the Year at the 2024 EGR Operator Awards. Gambling.com Group embraces a majority remote-first hybrid work model, offering employees the flexibility to work remotely while being part of a global team. For some roles, in-office presence is required for operational reasons, ensuring seamless collaboration and effectiveness where needed.
With flagship offices in Dublin, Charlotte, and Malta, and satellite offices in Madison, Helsinki, Serbia, and Costa Rica, we operate on a “think local, act global” mindset. Gambling.com Group is on the lookout for innovative, solution-driven, and fast-paced thinkers to join our growing team.
We are seeking a skilled and experienced IT Junior Systems Administrator to join our team and play a critical role in maintaining and supporting our IT infrastructure. The ideal candidate will have a strong understanding of Windows and MAC operating systems, networking, and cloud technologies. They will be responsible for installing, configuring, and troubleshooting hardware and software, as well as providing technical support to employees. The ideal candidate should excel in delivering exceptional customer service, thrives in a collaborative environment, and also possesses the independence to manage tasks solo. A strong aptitude for problem-solving is essential.
Responsibilities:
- Responsible for the maintenance, configuration, and reliable operation of computer systems, including laptops and mobile devices.
- User administration for a workforce of over 500 users in multiple international locations
- Physical installation and support of IT assets for all locations
- Management of incoming requests and issues via a helpdesk ticketing system
- Install and upgrade computer components and software, and integrate automation processes
- Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
- Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure.
- Stay up to date on the latest IT trends and technologies
Technical Requirements:
- 1-2 years of system administration experience
- Working knowledge of Office 365, SSO, Azure AD, Intune, Kandji.
- Strong knowledge of systems and networking software, hardware, and networking protocols
- Experience with scripting and automation tools
- System administration and IT certifications in Linux, Microsoft, Linux or other network related fields are a plus.