Job description
Company Description
Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia’s Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.
Job Description
The Field Service Representative role at Veolia Water Technologies & Solutions involves providing
operations and maintenance expertise on water treatment systems across various industries. This
position is critical for ensuring the optimal performance of technologies such as media filtration,
softening, reverse osmosis, and more. The Lead Field Service Representative will be responsible for troubleshooting, conducting maintenance, and performing analytical testing to meet customer needs and contract
specifications. As a Lead FSR, you will have the added responsibility of being a role model and training other FSRs as well as owning site metrics for sites you cover.
Key Characteristics
- Conduct maintenance and calibration activities
- Consult with customer management and operation teams
- Excellent mechanical know how and problem-solving skills
- Ensure contract compliance of volume and quality specifications
- Operate, monitor, and optimize equipment performance
Duties & Responsibilities
- Carry out mechanical, electrical and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation
- Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed
- Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
- Monitor and maintain chemical injection systems
- Perform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site-specific testing requirements
- Review customer plant installations and compare against WTS reference drawings (P&IDs, electrical schematics, general arrangement, etc.)
- Other duties as assigned
Qualifications
Knowledge, Skills & Abilities
- Demonstrated ability to work independently and remotely with project teams
- Provide customers with informal training around operation and maintenance of their system
Education & Experience
Required:
- High School Diploma / GED / Home School Certification OR international equivalent 2+ years’ experience of service/maintenance or equivalent in an industrial environment
- Valid Driver’s License
Preferred:
- Bachelor or Associates Degree in Science/Engineering (STEM) or technical certificate in Instrumentation
Working Conditions
- Ability to travel within the region as needed
Additional Information
At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger
communities. We’re an organization that champions diversity and inclusion at every rung of the ladder
and are proud to be an equal opportunity workplace.
As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.
