Job description
Why Housecall Pro?
Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros. We also offer:
- A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
- Paid holidays and flexible, take-it-as-you-need-it paid time off
- Equity in a rapidly growing startup backed by top-tier VCs
- Monthly tech reimbursements
- A culture built on innovation that values big ideas, no matter where they come from
Role Overview:
As the Manager, Leadership Development, you focus on designing and facilitating impactful leadership training programs to enhance managerial effectiveness and career growth. You collaborate with cross-functional teams to assess learning needs, create tailored learning experiences, and deliver high-quality training in multiple formats. By fostering a culture of continuous learning, you contribute to driving performance excellence and professional development throughout the organization.
Our team is passionate, empathetic, hardworking, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.
What you do each day:
- Facilitate leadership training programs to strengthen managerial skills and leadership capacity
- Collaborate with stakeholders to identify training needs and recommend innovative learning solutions
- Develop engaging training content, including virtual instructor-led sessions, eLearning courses, and job aids
- Execute learning initiatives aligned with business goals, ensuring seamless delivery and execution
- Implement and oversee coaching initiatives to support professional growth and team development
- Monitor and assess the effectiveness of training programs through feedback and performance metrics
- Stay informed about new trends and technologies in learning and development to enhance training experiences
- Maintain high standards for instructional design, ensuring consistency and quality across all programs
Qualifications:
- Bachelor’s degree or equivalent work experience required; advanced degree or certifications preferred
- 5+ years of experience in learning and development, including leadership training
- 2+ years of experience managing or coaching others
- Strong facilitation skills, including virtual instructor-led training
- Proficiency in instructional design frameworks like ADDIE and tools such as Adobe InDesign or Articulate Storyline preferred
What will help you succeed:
- Enthusiasm for fostering leadership and career growth
- Creativity and attention to detail in designing learning experiences
- Strong communication and facilitation skills in both virtual and in-person settings
- Adaptability to a fast-paced, dynamic environment
- A commitment to inclusivity, collaboration, and promoting a positive learning culture
Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.
We support more than 40,000 businesses and have over 1,800 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you.
Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-SG1#LI-Remote
Location Dependent Information
This role is open to candidates and the expected salary range for this role is $102,000-$127,000 + Equity. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth.
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