Summary
The job is for a customer service representative at a concierge service company catering to the wealthy. The role involves handling various client requests, researching solutions, and providing personalized responses. A four-week training period is provided for new employees.
Requirements
Social work experience of one year or more
Responsibilities
- Handle various client requests via phone or chat and provide personalized responses
- Research solutions for client requests and prepare alternatives when necessary
Preferred Qualifications
- Experience in customer service or telephone handling
- Proactive individuals who can act independently
- Individuals with basic PC skills (Outlook and Teams)
Benefits
- Social insurance is fully covered
- Maternity, paternity, childcare, and nursing leave policies are in place
- Refresh rooms offer free snacks and drinks
- Longer vacation can be taken after five or ten years of service
- Remote work is being introduced
