Job description
Company Description
At Milestone One, it’s the people that move us forward.
We’re not just building secure digital workplaces—we’re laying the foundation stones of something meaningful. Our global team supports healthcare, pharma, and life sciences organizations with modern Microsoft technologies, and every milestone we reach is powered by passionate people like you.
At Milestone One, we work with purpose. Our team values curiosity, accountability, continuous learning, and a drive to go the extra mile. We’re looking for people who think logically, solve creatively, and genuinely enjoy a challenge.
If that sounds like you, this might be your next step!
Job Description
We’re hiring a M365 IT Administrator to help manage, maintain, and enhance our Microsoft 365 ecosystem—including Exchange Online, SharePoint Online, Teams, OneDrive, Intune, Power Platform, and Microsoft Security & Compliance solutions.
You’ll play a key role in ensuring our environment is not only scalable and productive but also aligned with industry-specific compliance requirements.
What You’ll Do:
- Administer Microsoft 365 workloads including Exchange Online, SharePoint, Teams, OneDrive, and Intune.
- Support a globally distributed environment with a focus on users across the AMER region.
- Ensure the Microsoft 365 environment remains secure and compliant with internal policies and regulatory frameworks.
- Troubleshoot and resolve escalated technical issues (Level 2⁄3 support—not end-user helpdesk).
- Work closely with global IT teams managing Entra ID / Azure AD, infrastructure, and identity lifecycle.
- Contribute to automation and process improvement using Power Platform (Power Automate, Power Apps).
- Maintain documentation on policies, configurations, and support processes.
- Stay up to date on the latest Microsoft 365 features and assess potential benefits for the organization.
- Participate in internal IT projects related to M365 modernization and compliance.
Qualifications
What are we looking for?
- Fluent in Spanish and English (Portuguese is a strong plus)
- Based in South or Central America, able to work 100% remotely
- Logical, analytical, and always ready to learn something new!
- Comfortable working independently and as part of a global team
- 1–5+ years of experience in Microsoft 365 administration (but we’re open to ambitious early-career professionals, too)
- Good communication skills and a customer-service mindset
Nice to Have:
- Experience with Microsoft Fabric and Power BI
- Microsoft Defender, Entra Conditional Access, and Compliance tools
- SharePoint site architecture and permissions management
- Azure AD / Entra ID and identity governance
- Device management through Intune
- Familiarity with Part 11, EMA, and GxP compliance requirements
Why Milestone One?
- Work fully remotely from anywhere in South or Central America, with flexibility and trust
- Join a collaborative, supportive global team making a difference in healthcare, pharma, and life sciences
- Gain experience across enterprise-grade Microsoft environments and real-world compliance frameworks
- Get certified, level up your career, and take on exciting projects— one milestone at a time
- Be part of something meaningful: secure, compliant, modern digital workplaces built with care and curiosity
Ready to grow with us?
Apply now and let’s shape the future of secure digital work— one milestone at a time!
Additional Information
Job opening for candidates based in Mexico, Brazil, or Argentina.
