Job description
Schedule: Monday – Friday (07:00 AM - 04:00 PM PHT)
What are we looking for?
Skills Required:
- Knowledgeable of M365 Admin Centres, configurations, tools, processes, and operations
- Manage Microsoft Endpoint Management (Intune / Autopilot etc)
- Manage Microsoft 365 governance and compliance. • Manage Microsoft 365 Defender Suite
- M365 environments and technologies (Exchange Online, SharePoint Online, Teams etc.)
- Hybrid Environments using Microsoft 365 Services • Understanding of Microsoft 365 lighthouse / Partner Centre
- ITIL certification
- Appropriate Tertiary qualifications and/or IT Industry Certifications with “Microsoft 365 Certified: Administrator Expert” as mandatory or have one of the following prerequisites: Endpoint Administrator Associate,Teams Administrator Associate, Identify and Access Administrator Associate, Security Operations Associate, Information Protection and Compliance Administrator Associate, Any other valid Microsoft certificate is desired
Nice to Have:
- Previous experience within a Managed Services Provider (MSP)
- Microsoft development experience with GRAPH, PowerShell scripting, GitHub, Power Apps
- Implement Microsoft/Office 365 services.
- Access & Privilege Cloud Platforms
- Modern Work management around Apple support services.
- Wintel experience around servers and Active directory services
- Virtual Private Networking.
- Antivirus Technologies. Backup Technologies.
What will you do?
- Provide 2nd & 3rd level technical infrastructure support or higher within our agreed SLA agreements.
- Adhere to Incident, Security, Problem and Change Management processes as per company/customer standards (ITIL Framework)
- Create and maintain technical documentation for customer environments
- Providing escalated support from our neighbouring support teams.
- Create knowledgebase articles and process documents
- To provide after hours on-call assistance and/or escalation when required
- Assist with the generation and review of customer Monthly 365 / Intune reports. Along with presenting and discussing the findings
Join the awesome team and enjoy these benefits & perks:
- WFH
- Medical, Dental Coverage and Life insurance from day 1 of employment
- Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
- Competitive salary package and annual appraisal
- Financial Assistance Program
- Mandatory Government Benefits and 13th Month Pay
- Regular Company Events, Work Life Balance, and Career growth opportunities
JOIN CONNECTOS NOW!
ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.
We’re a leading provider of offshore talent for organizations worldwide and one of the fastest-growing offshoring companies in the world. With over a decade of experience, we specialize in premium resourcing and productivity solutions. in the world. Founded by our Australian CEO, we help companies across industries overcome resourcing challenges with innovative strategies.
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Equal Employment Statement
Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes
