Job description
Xpansiv®, a trailblazer in the energy and environmental commodities market, operates the integrated, open, and neutral market platform designed to accelerate the global energy transition. Xpansiv provides thousands of market participants and intermediaries with access to the widest possible range of energy transition markets, through its suite of solutions, including the world’s largest environmental commodities trading platform, where billions of assets cross per year. Xpansiv’s end-to-end technology platform services the entire life cycle of environmental commodities, connecting diverse markets and market participants across the world and enabling stakeholders to deliver transparent and trusted environmental claims to address the growing demand for energy transition. Leveraging its extensive industry knowledge and proven technology portfolio, Xpansiv assists companies seeking to identify and mitigate risk, streamline the management of their environmental assets, and comply with regulations, caps and commitments.
Position Summary:
We are looking for an ambitious and process-driven individual to lead a team within the Clean Transportation business unit. This position will require the ability to grow, manage, and maintain business clients who entrust us with managing their clean transportation and renewable energy assets. The position will require technical skills to understand and train on the complex processes associated with our service, and details needed to ensure that asset registrations are submitted, usage is reported, credits are generated, and clients are paid and managed in an accurate, timely, and thoughtful manner. You will be leading a team of 2-6 members and providing them with guidance, support, and ongoing training.
Essential Functions
- Experience managing a team in a remote setting and ensuring task completion by internal and external deadlines.
- Provide ongoing training, support, and guidance to team members.
- Experience in account management, triaging client inquiries by email and phone, and providing guidance to team members in such instances.
- Identify training needs, create training plans, and deploy effective training programs to improve employee skills, productivity and quality of work.
- Effectively lead a team to continuously improve quality, efficiency, and customer experience.
- Communicate issues effectively and create solutions within the team and among SRECTrade’s leadership with the goal of advancing our overall service and business.
- Develop knowledge of in-state programs, registries, policies and procedures and then educate internal and external parties about these complex topics.
- Measure progress against company goals and direct your team as needed to ensure goals are achieved.
- Excellent written and verbal communication skills with both internal stakeholders, team members and external clients
Job Requirements:
- 7-8 years’ relevant experience
- 2-3 years’ experience managing a high-performance team in a fast-paced environment
- Ambitious and proactive, with a can-do attitude
- Proficient with Microsoft Office 365 Suite (Word, Excel, Teams) and Google Suite
- Exceptional attention to detail and critical thinking skills
Preferred Skills:
- Experience with Salesforce and Pardot
- Relevant Industry knowledge/experience
- Account management to service, retain, and grow various types of accounts and clients
- Passion for fighting climate change
What can you expect throughout the interview process:
Step 1- Shortlisting of resume & Recruiter screening
Step 2- “Get to know you” Interview with the Hiring manager
Step 3- Final Presentation Interview
Base Salary
Compensation for this role will vary among specific regions due to geographic differentials in the labor market, actual pay will be determined considering factors such as relevant skills and experience, knowledge, education and training. However, compensation in the following regions is expected to be as follows:
Boston, MA: Compensation is expected to be between
$87,000-$95,000
Here at Xpansiv, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in building trust and transparency in global efforts toward net-zero future. Xpansiv is committed to equal employment opportunity regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law.
Note to Recruiters: Xpansiv does not accept unsolicited resumes or referrals from placement agencies, staffing vendors or other external parties seeking recruiting fees without a signed formal agreement.