Job description
About the Team
At Dolap, we lead the transformation of second-hand fashion with a tech-powered, community-driven approach.
From circular fashion awareness to seamless buyer-seller experiences, we turn purpose into action—at scale. Our agile, cross-functional teams shape the future of sustainable commerce with bold thinking, real-time innovation, and a passion for impact. In a dynamic, collaborative environment, we grow together—while making fashion more conscious and accessible for all.
Join us and be a part of this exciting opportunity!
Our purpose is to create the most positive impact in our country and ecosystem by enabling commerce, empowered by technology! We are a Tech company - Technology is the driver, ecommerce is the outcome.
Founded in 2010, we are the largest and fastest growing mobile commerce company in Turkey and the MENA region, the largest internet employer in Turkey with a team of ca. 2000 people. In 2018, we have announced an investment and strategic partnership with Alibaba Group which also is the largest internet sector investment in Turkey to date.
Our culture is at the core of everything we do. Focused on results, keeping our customers first, we always work for better and always test, iterate and improve. We learn from our mistakes, direct and open feedback is at the core of our culture.
We are scaling fast and profitably, expanding into international markets. If you want to learn, grow and deliver, if you are results-oriented, love teamwork, appreciate open communication, learning and iteration, and making decisions with data, Come, join our tribe!
Dolap, leader of growing second-hand ecommerce market in Turkey, was established in 2016 by three partners. Dolap, which joined Trendyol in 2018, is the market leader for the last 3 years! It continues its activities with 35 million products in 420 different categories and for 11 million users.
YOUR PROFILE
- Bachelor’s degree preferably in Engineering, Economics, Statistics or relevant fields
- At least 2 years of experience in consultancy, marketplace or digital services
- Good understanding of e-commerce and marketplaces, new business models
- Strong sense of analytical thinking, detail-oriented commercial mind and eager to learn
- Proven ability to work with cross-functional teams across business-development, marketing, operations, product development etc.
- Enjoys the challenge of simplifying complex data, processes, and concepts to highlight key insights and guide decision making
- Experienced in identifying and resolving user pain points and designing user journeys
- Experienced in “agile” working environment and project management and familiar with project iteration culture
- Proactive, able to deal with ambiguity, and meet deadlines in a fast changing environment
YOUR CHALLENGE
- Establish the capabilities to ensure that the fast development of the marketplace and the number of sellers is not detrimental to the customer shopping experience
- Plan and scope user research studies, working backwards from user needs to identify areas that can drive impactful seller and shopper experience
- Define seller segmentation strategy, and design/iterate processes and initiatives to measure the sellers’ performance and rank them accordingly
- Define the platform service standards and control mechanisms, and create the corresponding sellers’ incentives and penalties
- Collaborate with product and growth teams to provide sellers with the tools to understand the service standards, make informed decisions and take actions
- Work closely with analytics and data science teams to answer various business-related questions and assist decision making
- Conduct projects end-to-end from early stage research through development, in consultation with stakeholders
- Act with a growth mindset with understanding of key ecommerce metrics
- Design and track marketplace development KPIs to ensure that the organization moves towards the right direction
WHAT IS IN IT FOR YOU?
- Take responsibility from day one, improve your skills and learn continuously.
- We have open communication, team work and promote servant leadership. We value talent, not titles!
- Chance to shape future of e-commerce with us and experience agility at its best!
- Working in an engaging workplace and being part of our cross-functional, diversified and dynamic team.
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Want to join us? Happy to receive your online application!
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What We Offer
A hybrid working model with flexibility —a schedule that helps you find the right balance between flexibility and team bonding, including work-from-abroad opportunities and a summer working model.
A customizable FlexBenefits budget — Adjust your daily meal allowance, choose your health insurance package (and extend it to your spouse or children), and pick from additional benefits like fuel support or Trendyol shopping credits.
Comprehensive wellbeing support — Take advantage of our extended health package, which includes annual mini health screenings, access to location-based in-house doctors, psychologist and dietitian support, and HPV vaccination coverage.
Personalized training allowance and learning opportunities — Use your annual budget for any training or conference of your choice, explore our Learning Management System (LMS) anytime, and join in-person learning sessions offered throughout the year.
Responsibility from day one — Take full ownership from the start in a culture where every voice is heard and valued.
A diverse, international team — Collaborate with global peers across our offices in Berlin, Amsterdam, Dubai, and beyond, in a startup-spirited and collaborative environment.
Opportunities to grow with the best — Tackle meaningful challenges, develop through hands-on experience, and grow with the support of expert guidance and global mentoring.
Meaningful connections beyond tasks — Be part of team rituals, events, and social activities that help us stay connected and inspired.
Take the Next Step
If this role excites you, apply now and let’s take the next step together.
Want to get to know the team better first? Explore our Career Website, LinkedIn, or YouTube to learn more about #LifeatTrendyol and how we work.
