Job description
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CPT-9258 Medical Billing Virtual Assistant
SERVICE: Telehealth Business Support VA
EXPERIENCE LEVEL: Senior-Advanced
HOURS/WEEK: 40 hours
SHIFT TIME ZONE: PST
SHIFT HOURS: 8AM-5PM
SHIFT DAYS: Monday-Friday
GENDER PREFERENCE: none
ACCENT PREFERENCE: Neutral
LANGUAGES SPOKEN/PREFERENCE: English
REGION PREFERENCES:
Number of VA’s: 1
Responsibilities
Data Entry: Accurately input patient information, billing details, and insurance claims into the system.
Insurance Verification: Verify patient insurance coverage, eligibility, and benefits before appointments or procedures.
Patient Communication: Answer patient inquiries via phone or email, providing assistance with billing questions, insurance concerns, and payment options.
Payment Processing: Assist patients in making payments, process transactions, and ensure accurate record-keeping.
Claims Management: Support the submission, tracking, and follow-up of insurance claims to ensure timely reimbursement.
Administrative Support: Maintain organized records, update patient accounts, and assist with other billing-related tasks as needed.
Qualifications
Experience in medical billing, insurance verification, or healthcare administration.
Familiarity with medical billing software (e.g., Kareo, AdvancedMD, eClinicalWorks) is a plus.
Strong attention to detail and accuracy in data entry.
Excellent communication skills, both written and verbal.
Ability to handle patient and clients’ inquiries with professionalism and empathy.
Knowledge of HIPAA compliance and patient confidentiality.
Self-motivated, organized, and able to work independently in a remote setting.
Tools & Software Used
- Familiarity with medical billing software (e.g., Kareo, AdvancedMD, eClinicalWorks) is a plus.
- Also familiarity with contact center software is preferable
Client industry: Medical Billing
Want to work with this amazing client? Apply now and join 20four7VA! Join the remote world, today.
What we offer:
- Competitive rates
- Weekly payments
- Annual rate increase (based on performance)
- Paid time off
- Paid holidays
- Various open roles are available
- Free training and upskilling
- Constant support and guidance from managers and mentors
- Clear schedules and guidelines
- A vibrant community always ready to support you
- And more!
