Job description
Hi, we’re Oscar. We’re hiring a Network Coordinator role to join our Business Operations team.
Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.
About the role
The Network Coordinator supports membership growth and management. This is done by supporting the execution of the local network strategy and ensuring providers across our service area have the information and support the need to provide the best member care and guide quality outcomes.
You will report to the Senior Manager, Network Contracting.
Work Location:
Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission.
This is a hybrid role in our New York office. You will work part of the time in the office and part of the time remote / work-from-home. #LI-Hybrid
Pay Transparency:
The base pay for this role is: $$27.31-$35.84 per.hour You are also eligible for employee benefits, monthly vacation accrual at a rate of 15 days per year and.
Responsibilities
- Assist and cross collaborates on problem definition, acute error remediation, and root cause solution development
- Develops trusting relationships with relevant internal/external stakeholders through effective communication and collaboration
- Collaborate with senior team members to address provider inquiries and resolve issues related to contracts and services
- Document provider feedback and concerns to contribute to the improvement of processes and communication materials
- Compliance with all applicable laws and regulations.
- Other duties as assigned
Qualifications
- Bachelor’s Degree, or 1+ years healthcare or healthcare related field.
- 1+ years of work experience in finance, performance management, operations, consulting, or a related field.
- 1+ years of experience with Word, Excel (can maintain complex spreadsheets), and Powerpoint (or Google suite equivalent).
- 1+ years of experience in a client facing or customer support capacity.
This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraudhere.
At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We’re on a mission to change health care – an experience made whole by our unique backgrounds and perspectives.
Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.
Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team ([email protected]) to make the need for an accommodation known.
Artificial Intelligence (AI) Guidelines: Please see our AI Guidelines for the acceptable use of artificial intelligence during the interview process at Oscar.
California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Notice to Job Applicants.
