Job description
Network Infrastructure Engineer
OVERVIEW »
Location: Basingstoke, UK (Remote-friendly with occasional travel)
Contract: Full-Time
Department: TechOps
Salary Range: £35,000–£45,000 (depending on experience)
WHAT THE JOB IS ALL ABOUT »
Hey I’m Rich, Tech Ops Director, and I’m looking for a Network Infrastructure Engineer with hands-on experience in real-time AV networking, ideally gained in live sports, broadcast, or high-performance event environments. This is a field-ready, hands-on role for someone who’s just as comfortable designing IP plans and advising on network best practices as they are troubleshooting multicast flow issues in a server room or onsite at a global event.
You’ll work closely with our Senior Network Engineer to design, deploy, and support low-latency, high-bandwidth AV-over-IP systems, ensuring stability, visibility, and scalability across our networked media workflows. You’ll also play a key role in supporting on-prem to AWS delivery models, advising engineering teams on transport-layer design issues, and ensuring our network infrastructure is aligned with evolving software requirements.
This is a high-impact, cross-functional role that connects fieldwork, system engineering, and software delivery. You’ll help bridge the gap between network infrastructure and software development by providing actionable insights into how real-time networks behave in the field, and how we can build better tools and systems to support them.
WHO YOU’LL WORK WITH »
Global System Architect
Senior Network Engineer
TechOps Cluster Manager & System Leads
Sports Tech Managers
IT Security Teams
Product and engineering teams
Reporting to: TechOps Director
WHAT YOU’LL DO »
Deploy and support time-synchronised AV-over-IP systems (e.g., Dante, AES67, PTP), ensuring accuracy and low-latency performance
Troubleshoot complex issues across switching, routing, firewalling, transport layers, and AV-specific protocols in both on-prem and hybrid deployments (e.g. AWS)
Advise on network best practices, including broadcast VLAN design, multicast routing, PTP timing domains, and transport-layer resilience
Collaborate with software teams to identify and resolve transport-layer issues in evolving products and features
Evaluate and recommend networking hardware suitable for real-time video and data workflows
Create and maintain technical documentation: IP addressing plans, rack layouts, provisioning templates, and site handovers
Act as a technical lead onsite, resolving issues under pressure during deployments or incident response
Coordinate with WAN/ISP partners to provision uplinks and monitor performance
Share knowledge internally through training, playbooks, and documentation
WHAT YOU’LL BRING »
ESSENTIAL »
2–5 years experience in IP or AV networking (field-based or support-focused)
Cisco Certified Network Associate (CCNA) or equivalent (e.g., JNCIA, CompTIA Network+)
Solid understanding of multicast networking and protocols: IGMPv2/v3, Dante, NDI, SDVoE, AES67
Comfortable working across time zones and third parties (ISPs, remote engineers, cloud providers)
Excellent documentation and communication skills, able to translate complex technical ideas clearly
Bachelor’s degree in a technical field, or equivalent hands-on experience
BENEFICIAL »
Familiarity with Fortinet/FortiGate firewalls (especially VPN and routing)
Familiarity with NETGEAR Audio Visual/Broadcast Managed Switches and Engage Management Software
Understanding of SMPTE ST 2110 and IEEE 1588v2 PTP systems
Experience supporting live AV networks (e.g., OB trucks, flypacks, broadcast-grade systems)
CompTIA Network+ or Security+ certifications
MOBILITY & ENGAGEMENT »
Willingness to travel (UK and internationally), particularly for deployments, validation, or escalation
Calm and effective in high-pressure environments where real-time performance and uptime are critical
Comfortable working in live sports and event-driven contexts
Proactive in sharing knowledge, mentoring colleagues, and improving documentation or tooling
Equal Opportunity Employer
Hawk-Eye is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability, or union membership status.
