Job description
JOB DETAILS
Job Title: Shopify Operations Coordinator
Location: Remote
Work Shift: EST (Cincinnati, Ohio)
Working Hours: 20 hours per week/Part-time/Flexible schedule
Job Description:
We are seeking a detail-oriented and tech-savvy Shopify & Amazon Operations Coordinator to manage and optimize our digital storefronts across Shopify Plus, Amazon, Walmart, and social commerce platforms like Instagram and Facebook Shops. This is a high-impact role on a lean, fast-paced team where ownership, accountability, and growth mindset are valued above all.
Key Responsibilities:
Own daily operations across Shopify Plus, Amazon, and Walmart, ensuring optimal store health and listing accuracy.
Maintain up-to-date product catalogs, pricing, descriptions, and inventory with internal teams and partners.
Manage Instagram and Facebook Shops to support product launches and marketing campaigns.
Monitor stock levels and sales performance via Inventory Planner to ensure availability across all platforms.
Support pre-order and restock coordination in collaboration with warehouse and logistics teams.
Resolve inventory discrepancies and keep warehouse visibility aligned with site promotions.
Assist in merchandising updates across sites: category pages, banners, and promotions.
Manage product feeds and templates to improve search and discoverability.
Implement A/B testing and personalization strategies using tools like Intelligems.
Oversee and improve the customer returns process via Loop Returns to maintain a seamless, branded experience.
Use analytics and insights to inform strategy across sales channels and user experience.
Provide regular performance reporting and identify actionable improvements.
2+ years of experience in eCommerce operations, preferably in multi-channel DTC or consumer goods.
Extensive experience with Shopify Plus is essential; familiarity with Amazon Seller Central is a bonus. (90%+ of the work is Shopify)
Experience with tools like Inventory Planner, Loop Returns, Rivo Loyalty, PageFly, JudgeMe, and Intelligems a major plus.
Highly adaptable with the ability to learn new systems and tools quickly.
Familiarity with gaming or youth consumer products is a bonus.
Experience in high-growth, lean teams, or solo-led eCommerce setups.
Comfortable juggling priorities and owning workflows with high accountability and minimal oversight.
Culturally aligned, collaborative, and eager to grow with the team.
