SevenRooms

We are a CRM, marketing, and operations platform for hospitality operators, a DoorDash company. We help businesses create guest experiences, drive revenue, and encourage repeat business across on- and off-premises operations. Thousands of hospitality operators worldwide use our platform to manage millions of guest experiences each month, from neighborhood restaurants and bars to international hospitality groups.

Our products include reservation, waitlist, and table management; online ordering; mobile order & pay; review aggregation; email marketing; and marketing automation. Founded in 2011, we serve dining, hotel F&B, nightlife, and entertainment clients in over 1000 cities globally. Clients include Marriott International, Bloomin’ Brands, MGM Resorts International, Mandarin Oriental Hotel Group, Jumeirah Group, Hilton Hotels, The Cosmopolitan of Las Vegas, Harrods, Wolfgang Puck, Michael Mina, LDV Hospitality, Union Square Hospitality Group, Australian Venue Company, Altamarea Group, AELTC, The Wolseley Hospitality Group, Zuma, and Live Nation.

Our platform integrates guest analytics and an open API. This helps create automated guest profiles, personalized experiences, and targeted marketing campaigns. We also support front-of-house operations like pre-shift management, reservations, seating, waitlists, and table turns.

We believe “SuperHuman Hospitality starts with our people.” Our mission is to help operators deliver unforgettable experiences through a team of builders, problem solvers, and service-minded individuals.

Our “Values In Action” guide us:

• Be An Owner: We take responsibility for tasks of any size.
• Dream Big, Start Small: We grow ideas with data and testing.
• Choose Optimism, And Have A Plan: We use positive thinking for ambitious goals.
• Bias For Action: We launch solutions quickly, test, and adapt.
• Operate At The Lowest Level Of Detail: We understand critical details for progress.
• And, Not Either/Or: We engineer solutions to achieve multiple objectives.
• Truth Seek: We uncover truth using data and common sense.
• 1% Better Every Day: We focus on continuous improvement, feedback, and a growth mindset.
• Customer-Obsessed, Not Competitor Focused: We connect with and learn from our consumers.
• Make Room At The Table: We foster a diverse and inclusive community with opportunities for all.
• Think Outside The Room: We consider those not present in decision-making.
• One Team, One Fight: We share success and failure, promoting a high-accountability, no-blame culture.

We are headquartered in New York City and employ over 350 team members across offices in the U.S., U.K., Dubai, Australia, Singapore, and Hong Kong. We’ve been recognized multiple times as a top employer for our “people-first approach” by publications like Inc. and Built In.

We foster a culture of transparency and encourage employees to be their authentic selves. Our leadership includes CEO & Co-Founder Joel Montaniel, CPO & Co-Founder Allison Page, and CTO & Co-Founder Kinesh Patel, alongside other executive roles. Our organizational structure includes departments like Customer Success, Engineering, Finance, GRC & Legal, Marketing, People, Product, Sales, and Strategy & Operations.

We aim for a high-accountability, no-blame culture and promote belonging and learning through Employee Resource Groups (ERGs).