Operations Engineer

  • Remote - Worldwide

Remote

DevOps

Mid-level

Job description

Kubernetes On-Premise Operations Engineer

Location: Remote (only Bolivia candidates)

Type: Full-Time

Project Scope: Iridium Panama (end of 2025)

We are seeking a Kubernetes On-Premise Operations Engineer to manage and maintain our on-premise Kubernetes infrastructure. This role is focused on day-to-day operations, proactive monitoring, troubleshooting, and ensuring high availability and system stability. The engineer will collaborate closely with Level 3 Engineers who provide the infrastructure backbone, ensuring seamless and reliable production operations.


Scope of Applications Supported

  • Mi Tigo – Serving 6 countries

  • Tigo Sports – Available in 6 countries

  • Apigee – Active in 1 country

  • KannelGateway – Used across 9 countries


Key Responsibilities

  • Kubernetes Cluster Management

    • Apply patches and updates

    • Monitor and troubleshoot performance issues

  • Incident Management & On-Call Support

    • Participate in on-call rotation

    • Respond to incidents, perform root cause analysis (RCA), and document resolutions

  • Networking & Ingress Management

    • Operate and troubleshoot Cilium, Nginx Ingress Controller, and Traefik
  • Storage & Databases

    • Support and maintain NFS, MongoDB, MySQL, PostgreSQL ensuring performance and data integrity
  • Observability & Monitoring

    • Manage Prometheus, Grafana, and Loki for proactive alerting and system logging
  • Automation & Configuration Management

    • Use Helm, Ansible, and CI/CD pipelines to apply and manage infrastructure configurations
  • Production Deployments

    • Execute, monitor, and manage production deployments with proper rollback strategies
  • OS & Security Management

    • Maintain Ubuntu-based systems, ensuring they are patched, secure, and performant

Requirements

  • 5+ years in Operations, SRE, or DevOps roles

  • 3+ years managing on-premise Kubernetes clusters

  • Strong troubleshooting skills in:

    • Kubernetes

    • Networking

    • Databases (MongoDB, MySQL, PostgreSQL)

  • Proficient in monitoring tools: Prometheus, Grafana, Loki

  • Familiar with operational processes, incident management, and runbooks

  • Experience with Helm, Ansible, and optionally Terraform

  • Prior experience with production on-call support and incident resolution

  • Competent in performing production deployments under change management practices

  • Experience managing Ubuntu systems

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