Job description
Work Arrangement: Fully Remote; Monday - Friday, 9 AM - 6 PM EST (flexible based on inbound lead flow)
Job Type: Full-time, Independent Contractor.
Salary Range: Competitive; based on experience
Work Schedule: 40 hours per week, Monday–Friday.
Locations: Remote, open to candidates who can work EST hours.
About Pearl Talent:
Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.
Why Work with Us?
We mean when we say that we’re building a different recruiting company here. We only work with exceptional founders from the US and EU who care about the long-term success of their team members. We also provide you with attainable 3, 6, 9, 12 month, and beyond retention bonuses in addition to community oriented opportunities like an annual retreat.
About the Company:
The partner company is a trailblazing company in the realm of building technology, specializing in a SaaS-based connected platform that integrates hardware and software solutions to optimize building operations. Renowned for its innovative approach to enhancing the performance and health of building systems, The company leverages cutting-edge IoT technology, data analytics, and real-time insights to revolutionize energy management, operational efficiency, and cost reduction in the commercial real estate sector.
Role Overview:
As an Operations Engineer, you will play a pivotal role in ensuring the successful deployment and functionality of our operational intelligence platform. From managing installation projects to resolving technical issues, your expertise in project coordination, troubleshooting, and network programming will drive seamless integration and operation of our electrical, gas, and water meters and other devices. This role requires a proactive approach to project management, a commitment to maintaining high standards of data accuracy, and the ability to communicate effectively with internal stakeholders and customers.
Key Responsibilities:
Project Coordination
- Supervise and coordinate third-party site survey and ensure a quality survey plan is delivered.
- Review the initial project scope to ensure the required hardware is properly specified and accounted for.
- Remotely project-manage the installation of digital electrical, gas, and water meters, communicating with field contractors via phone and email.
- Coordinate with project engineers, hardware engineers, and others to ensure project milestones are met on time and within scope.
- Coordinate via email and/or phone call and execution of hardware installation, ensuring that the right equipment is delivered to the right people.
- Use project management tools to update progress, resolve issues, and generate tasks for outstanding items, ensuring they are followed through to completion
- Work with project engineers, hardware engineers, and project managers to ensure installation has reached completion
- Complete equipment setup by properly allocating sensor data using cloud-based software
- Handle price negations and communicate with clients.
Quality Assurance & Troubleshooting
- Use software tools to set up and verify device configuration
- Identify, troubleshoot, and resolve installation-related issues remotely or guide team on site with clear instructions
- Use software tools to configure and verify device settings for optimal performance
- Perform remote quality assurance (QA) checks on new installations, including data integrity and equipment setup.
Progress Reporting:
- Regularly communicate project status, progress, and updates to internal stakeholders, ensuring alignment with project goals and timelines
- Serving as the main point of contact for customers during project execution, providing timely updates, addressing concerns, and ensuring satisfaction with the installation process
Process Optimization
- Identify inefficiencies in project workflows and recommend improvements to streamline operations
- Maintain updated project documentation and communicate progress to internal stakeholders
2+ years of experience in hardware troubleshooting
Engineering degree
Excellent written and verbal English proficiency
Ability to execute English instructions effectively and troubleshoot when necessary
Effective English communication skills, with the ability to describe technical terms to non-technical personnel, including customers
Bachelor’s degree in electrical engineering or equivalent experience
Basic software familiarity with programming languages is required
Basic understanding of wired ethernet and wireless cellular telecommunication devices is required
Knowledge of network programming and command line interfaces is required
Nice-to-Haves:
Remote troubleshooting is a plus
Understanding of metering infrastructure is a plus
Electrical engineering degree is preferred
Mechanical with electrical experience also possible
Electric-adjacent careers in electronics
Troubleshooting with maintenance engineering
Background with basic programming
Familiarity with electrical hardware
Competitive salary.
Remote-first work environment with flexible hours.
Direct involvement in launching and scaling multiple AI-driven businesses.
Opportunity to be a founding team member of a high-growth AI venture lab.
Access to cutting-edge AI tools and funding for experimentation and development.
Our Recruitment Process:
- Application
- Screening
- Top-grading Interview
- Skills Assessment
- Client Interview
- Job Offer
- Client Onboarding
Ready to Join Us?
If this role aligns with your skills and career goals, we’d love to hear from you. Apply now to take the next step in your journey with Pearl
