Job description
Work Arrangement: Fully remote
Job Type: Independent Contractor (Full-time)
Salary Range: Dependent on skills and experience
Work Schedule: Monday to Friday, 5:00 AM - 3:00 PM EST
Locations: Fully remote, open to male candidates from the Philippines
About Pearl Talent:
Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.
Hear why we exist, what we believe in, and who we’re building for: WATCH HERE
Why Work with Us?
We’re not just another recruiting firm—we focus on placing candidates with exceptional US and EU founders who prioritize the long-term success of their team members. We also provide retention bonuses at 3, 6, 9, and 12 months, as well as community-driven benefits like an annual retreat.
Role Overview:
Our client is a fast-growing performance apparel brand blending cutting-edge innovation, precision engineering, and elevated design. We’re looking for an Operations Manager to act as the operational backbone for the CEO and CMO/COO, owning daily execution, building repeatable systems, and ensuring the entire team moves with speed and precision. This role blends Executive Enablement, Operational Excellence, and Cross-Team Orchestration in a high-speed, high-detail environment.
Your Impact:
You will ensure the leadership team operates at maximum efficiency, orchestrate cross-functional teams and external partners, own product launch operations, track key data and metrics, and continuously improve systems. Your work will directly support the client’s ambitious goals—scaling to 5–10 new markets in the next 6 months and achieving $10M in sales.
Core Responsibilities:
1. Executive Enablement & Administrative Operations
- Manage calendars for the CEO & CMO, prioritizing meetings for maximum business impact.
- Handle all inbound scheduling and stakeholder coordination.
- Attend leadership meetings, capture notes/action items, and ensure follow-through.
- Send daily iMessage updates on sales, revenue, CAC, accomplishments, and priorities.
- Oversee inboxes, drafting and replying on behalf of executives.
- Maintain Google Drive structure, access controls, and legal documentation.
2. Cross-Team & External Partner Orchestration
- Act as the communication hub for internal teams and agencies/vendors.
- Run operational meetings, track deliverables, and manage launch checklists.
- Own vendor relationships and contract renewals over time.
3. Launch & Project Operations
- Manage the operational critical path for all product launches.
- Coordinate inventory, creative assets, marketing campaigns, and 3PL readiness.
- Document and improve SOPs for repeatable launch success.
4. Data, Reporting & Financial Tracking
- Track and report on daily sales, CAC, and operational KPIs.
- Build dashboards and generate insights from Shopify, Motion, TripleWhale, and other tools.
- Oversee expense tracking, vendor invoices, and profitability monitoring.
5. Systems, Documentation & Risk Management
- Maintain product knowledge documents and CX SOPs.
- Identify process gaps, propose solutions, and execute improvements.
- Anticipate operational risks and develop mitigation plans.
Must-Have:
- Proven experience in operations or executive support for a fast-growing business.
- Exceptional organizational, project management, and multitasking skills.
- Strong communication and relationship-building skills.
- Capable of building solutions, standard operating procedures (SOPs), and processes
- Proficiency with Google Excel, Slack, Shopify, CRMs, and project management tools (Notion, Asana, Monday.com).
- Analytical mindset with experience in data tracking/reporting.
Nice-to-Have:
Experience in e-commerce or consumer brand operations.
Familiarity with TripleWhale, ShipBob, Gorgias, Klaviyo, Postscript, and Loop.
Experience managing launches or large-scale marketing projects.
Competitive salary based on experience and skills.
Fully remote—work from anywhere.
Generous paid time off to rest and recharge.
Health coverage after 3 months (for full-time employees).
Direct mentorship from international industry leaders.
Ongoing learning and professional development resources.
Global networking opportunities.
Flexible hours to support work-life balance.
