Summary
The job involves serving as a Technical Consultant for Oracle Utilities solutions, primarily focusing on enhancements and integrations support. The role requires 5+ years of relevant experience, specific certifications, and utility industry experience. The position is based in Toronto but may require travel to client work locations.
Requirements
- 5+ years overall relevant experience implementing and supporting Oracle Utilities Solutions
- CC&B/CCS, including consulting or services
- Completed Industry standard Certifications in MDM, CCS implementations
- Oracle Utilities Meter Data Management 2 Certified Implementation Specialist
- Oracle Utilities Meter Cloud Service 2022 Implementation Specialist
- Oracle Utilities Customer Cloud Service 2021 Implementation Specialist
- Oracle Utilities Meter Data Management 2 Solution Engineer
- Utility industry experience
- Strong product knowledge of Oracle Utilities CC&B/CCS, including design, development, configuration, and enhancements
- Computer programming experience with Java and JavaScript
- Deep understanding of the Meter-to-Cash flow/Billing
- Strong knowledge of SQL
Responsibilities
- Serve as a Technical Consultant for the Client’s Oracle Utilities solution
- Collaborate with the Red Clay Lead and Project Manager to support the client in identifying, quantifying, and prioritizing enhancements for backlog refinement
- Adopt the client’s agile SDLC for Oracle utility enhancements
- Design, develop, test, and deliver prioritized enhancements
- Support the client in the definition and execution of test scenarios and test cases
- Liaise between client IT and business teams to gather and validate requirements and proposed solutions
- Provide guidance, direction, and knowledge transfer (KT) to client IT resources to enable internal development of enhancements
- Advise client on technical best practices and product features
- Support troubleshooting, debugging, and defect resolution for enhancements
- Support the evolution of Red Clay’s delivery methodology and capabilities through feedback from current and previous projects
