Job description
About the Role
We are seeking a People Generalist (APAC) to join our global People team on a 6-8 month maternity cover contract. Reporting directly to the Sr. HRBP + People Programs Manager, you will act as an advisor to our leaders in APAC, be the main point of contact for employees, and implement strategic initiatives in partnership with the wider People team. You’ll be joining a rapidly growing region that primarily specializes in sales, professional services, and G&A. Our teams are based in Singapore, China, Japan, and Australia.
What you’ll be doing:
- Business Partnership & Employee Relations
- Provide consultation on HR-related topics and procedures for leaders and employees across the region including workforce planning, succession planning, performance management, organizational design changes, R&P processes, talent mobility, and termination discussions.
- Partner with local leaders in China, Singapore, Japan, and Australia on strategically building out their rapidly growing teams.
- Partner closely with the global Recruitment team to understand any issues the team is facing in attracting talent and help to identify strategic opportunities to address local talent shortages.
- People Operations
- Ensure legal compliance and provide guidance in local employment laws, processes, and policies.
- Assist the HR operations team with policy administration, benefits administration, HR systems/data management, employment verifications and general HR inquiries for the region.
- Own the onboarding and offboarding process for employees across the region.
- Partner with HR Operations to review and develop our total rewards program for the region.
- Employee Experience
- Own all employees experience projects and events - cultivating an inclusive, cross-region community and culture through producing engaging and fun online or face-to-face team activities, celebrating milestones, regional swag and gifts, and training.
- Manage operational projects related to our existing or future office spaces - working with vendors, contractors, architects, etc.
- Global HR Initiatives
- Partner with the Global HR Leadership team to create and execute HR strategies and strategic initiatives for the team.
What you’ll need:
- 3+ years working as an People Generalist, ideally within a fast-growing technology organization with experience across employee relations, employee experience, and people operations
- Support growth in multi-geographical locations across APAC in a matrix-managed environment with an understanding of region specific employment laws and best practices. Ideally across Singapore, China, Japan, and Australia
- Proven experience implementing a variety of HR programs and initiatives
- Proven experience acting as the main point of contact for Senior Leaders on local HR issues
- Champion of diversity, equity, and inclusion throughout the employee lifecycle
- Action-oriented problem solver who is resourceful and focused on continuous development and improvement
- Experience with Excel and the ability to use data to identify meaningful insight
- Mandarin proficiency is highly beneficial
About us:
Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that it’s not about what is being purchased, nor where— but who is behind the interaction.
The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We’re meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact.
Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:
- Great Place to Work Certification (2021, 2022, 2023, 2024)
- Fortune’s Best Workplaces in NYC (2022, 2023 and 2024)
- Forbes Cloud 100 (2021, 2022, 2023 and 2024)
- #3 on Fast Company’s list of “Most Innovative Finance Companies” (2022)
- Anti-Fraud Solution of the Year at the Payments Awards (2024)
- SAP Pinnacle Awards “New Partner Application Award” (2023)
- Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)
Life as a Forterian:
We are a team of over 600 Forterians spread across 3 different continents. Since 2013, we’ve raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We’re on a mission to bring trust to global digital commerce so that companies like Adobe, ASOS, eBay, Instacart, Priceline and Nordstrom can block fraud, drive revenue and improve customer experience.
At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn’t match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.
Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.
If you need assistance or an accommodation due to a disability, please email us at [email protected]. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.
Benefits:
- Competitive salary
- Generous PTO policy
- Half day Fridays
Hybrid work: At Forter, we embrace a hybrid work model that blends in-person connection with the flexibility of remote work. Team members based near our key hubs are expected to work from the office at least three days per week. We believe that regular face-to-face collaboration fuels professional development, strengthens our culture, and builds the relationships that help teams thrive.
*Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes.
Forter’s Applicant Privacy Policy
