Job description
This will be a remote role to start, with plans to transition to hybrid in-office 2x/week located in downtown Toronto.
With millions of diners, 60,000 restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team that includes our sister brand, KAYAK and its portfolio of global metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
Learn more about how we work
In this role, as a Product Designer, you will:
- Lead growth initiatives that deliver additional value to restaurants on top of their existing products and services.
- Design and maintain how we onboard restaurants, display in-product add-ons, drive more sign-ups/upgrades, and enhance in-product support.
- Translate complex operational and restaurant interactions into simple, engaging user-centered solutions.
- Identify new product enhancements driven by experiments to scale solutions across our platform
- Become an expert in restaurants’ needs by facilitating research with restaurant owners and staff.
- Work closely with a smart, collaborative remote team of product designers, product managers, sales, and engineers to deliver experiences that enhance restaurant productivity.
How we design for restaurants
Please apply if:
You enjoy solving complex design challenges and are a systems thinker. You have experience designing for web and have an exceptional portfolio that showcases a breadth of product design work. You also have:
- 4+ years of experience designing for enterprise, growth teams or have solved for very complex and ambiguous spaces
- Obsessed with optimizing front of funnel experiences
- Balancing rapid, build-to-learn experimentation with longer term, practical design thinking
- Strong interaction design and systems thinking
- The ability to negotiate, prioritize, and break down design work into measurable outcomes while advocating for the user
- Strong curiosity and willingness to learn from others
- An appetite and appreciation for feedback from stakeholders and peers
- Led user research and can link research findings to designs
- Great visual design skills
- The ability to manage time effectively and can self-direct to deliver against agreed-upon commitments
- Experience collaborating with product managers and engineers in an agile environment
- Strong written and verbal communication skills and can clearly articulate design decisions
- Experience working with remote teams
- Expertise in Figma and other prototyping tools
**When applying, please include a resume (including a password to your portfolio) and a PDF or link to an online portfolio. We are reviewing portfolios thoroughly as part of our process and we appreciate the opportunity to learn more about you and your work. Thank you!
Benefits and Perks
- Generous paid vacation (20 days) + time off for your birthday
- Work from (almost) anywhere for up to 20 days per year
- Focus on mental health and well-being:
- Company-paid therapy sessions through SpringHealth
- Company-paid subscription to HeadSpace
- Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
- Paid parental leave
- Paid volunteer time
- Focus on your career growth:
- Development Dollars
- Leadership development
- Access to thousands of on-demand e-learnings
- Travel Discounts
- Employee Resource Groups
- Private health and dental insurance
- Life and Disability insurance
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this Toronto, Canada based role is $100,000-$125,000 CAD.
We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we’re building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
