Job description
About Omnidian
Omnidian, Inc. is a fast-growing Series C tech-enabled service company revolutionizing performance assurance for the distributed solar and energy storage industries. Omnidian is building a more sustainable future for the planet through our passionate teams, our innovative technology, and by creating an amazing customer experience.
We are headquartered in the US and began our Australia team in 2022, with exciting growth since then. In 2025, Omnidian acquired Solar Service Guys, Australia’s largest dedicated solar service network, delivering industry-leading support across the full lifecycle of solar PV systems for over 17 years. Headquartered in Brisbane, SSG is known for its nationwide reach and expertise in design, monitoring, maintenance, and repair of solar systems for residential and commercial clients.
Omnidian’s AI-powered performance assurance platform supports over 380,000 asset years of data and now extends its reach into the Australian market—further enhancing service capabilities through this strategic partnership. Together, we’re delivering cutting-edge support and unmatched customer experience to solar investors across the globe.
For more information about this exciting partnership, read Omnidian Announces Acquisition of Solar Service Guys, Accelerating Growth and Service Offerings in Australia
The Job
Omnidian Australia is at a pivotal moment. We’ve proven the value of our solar servicing model through bespoke deals — now it’s time to refine and scale.
As our Product Manager, your job is to take our strong foundation and shape it into a repeatable, scalable, and market-leading service offering. You’ll define and package our products so they resonate with customers, generate leads, and are consistently deliverable by our operations team.
Reporting to the VP of Growth, and collaborating with the President (Australia), Marketing Manager, and U.S.-based Product team, you’ll lead the charge in translating what we can do into what we should offer — building clarity in our go-to-market motion, streamlining proposals, and enabling more effective delivery through standardisation.
This is a role for someone who knows how to align market demand with internal capability — who can see both the customer experience and the operational reality — and who knows that the best products aren’t just sold, they’re built to be delivered.
Work-life and Culture
- Work-Life Flexibility: Opportunities to work remotely, with 20 days of paid time off annually (accrued) and 10 days of sick leave annually (accrued).
- Comprehensive Compensation: Competitive salary, performance bonuses, and equity stakes.
- Culture of Growth: A collaborative environment with mentorship and opportunities for career advancement.
- Inclusive Community: Global affinity groups, supportive policies, and a commitment to diversity, equity, and inclusion.
- Passionate team: We are mission-driven and believe in collaboration, mutual respect and trust.
We are a passionate, mission driven team that believes in collaboration, mutual respect and trust. For examples, come Discover our Story!
What You’ll Do
- At Omnidian we believe in trust and autonomy. How you create an impact is ultimately up to you. Here is an outline of some of the things you’ll be doing:
Product Design (50%) - defining products to meet the needs of the market
- Define our core service offerings — packaging up our most valuable and repeatable capabilities into clear, marketable “products”
- Develop standard pricing models, inclusions/exclusions, and proposal templates that reduce ambiguity and increase sales velocity
- Collaborate with Marketing to ensure product offerings are clearly articulated in lead-gen campaigns and web content
- Work with Sales (President, Australia and VP Growth) to refine how offers are positioned, pitched, and evolved based on market feedback
- Partner with legal counsel to ensure service offerings are reflected accurately in contract terms and commercial agreements
Product Delivery (50%) - working across the team to prototype and deliver to meet client expectations
- Translate product definitions into clear operational workflows — working with the operations team to define handoffs, SLAs, and delivery responsibilities
- Working with the software engineering team, identify where technology, automation, or documentation can drive efficiency and reduce bespoke effort
- Build feedback loops between delivery and product so we can evolve what we offer based on what works
Who You Are
- You exhibit many of the following:
Product & Commercial Acumen
- You have a strong understanding of how to define, position, and price service offerings in a way that drives both customer value and business margin
- You bring a commercial mindset to product decisions and are comfortable navigating trade-offs between customer desirability, operational feasibility, and profitability
Operational Thinking
- You understand how work gets done — and can translate product definitions into clear, repeatable processes
- You’ve worked closely with operations teams before and can balance the needs of scale with flexibility
Project & Stakeholder Management
- You’re skilled at managing complex, cross-functional initiatives involving sales, marketing, operations, and legal
- You can influence without authority, align stakeholders around a clear plan, and keep things moving across multiple workstreams
Communication & Documentation
- You’re a clear, concise communicator — in proposals, internal docs, and stakeholder updates
- You can distil complex ideas into digestible formats and ensure alignment across commercial, delivery, and legal teams
Customer & Market Insight
- You’re curious about customer needs and market dynamics — and know how to turn insights into better products
- You value evidence over assumption and use data, feedback, and patterns to guide decisions
Experience You’ll Need
- 5+ years in product, strategy, or operations roles — ideally in a B2B environment
- Proven experience defining and packaging service offerings
- Strong exposure to cross-functional collaboration across commercial and delivery teams
- Excellent communication, facilitation, and synthesis skills
Experience That’s a Plus
- Experience working in a startup and/or scaleup environment
- Background in residential solar and/or storage
Timeline
- We plan to have this role start by the beginning of August.
$102,000 - $138,000 a year
Midpoint: $120,000 plus superannuation
We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our customers. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. We value diversity and inclusion and are committed to ensuring our hiring and retention practices, as well as our office culture, reflects this value.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Omnidian is an equal opportunity employer. We are committed to diversity in the workplace. We make employment decisions on the basis of merit and business need. We hire without consideration to age, ancestry, citizenship, disability, gender expression, gender identity, marital status, national origin, political activity or affiliation, race, religion, sexual orientation, veteran status, or any other basis protected by law.
We invite you to be part of our mission to create a workplace that is inclusive and welcoming to all.
