Job description
Product Manager (Echo)
St. Petersburg, Florida
PVM, Inc. is seeking a Product Manager (Echo) to serve as a trusted partner to our customers, helping them unlock the full potential of Palantir Foundry in mission-critical environments. As an Echo, you will bridge the gap between technology and people—delivering value at speed by ensuring customers can effectively adopt, operationalize, and scale the platform. This role is about more than troubleshooting; it’s about enabling success through creative problem-solving, exceptional communication, and a relentless focus on outcomes.
Responsibilities:
- Drive Customer Success: Serve as the go-to advisor for Foundry users, enabling them to achieve mission outcomes through effective data integration and analysis.
- Accelerate Adoption: Onboard users and deliver tailored training, ensuring teams quickly become confident and self-sufficient on Foundry.
- Optimize Workflows: Identify inefficiencies and design solutions that streamline data pipelines, ontologies, and business processes for maximum impact.
- Problem-Solve Creatively: Anticipate and resolve issues related to data ingestion, transformations, permissions, and integrations—often before they become blockers.
- Translate Needs into Solutions: Partner with engineering teams to turn user challenges into scalable, functional solutions that deliver measurable value.
- Champion Continuous Improvement: Proactively recommend platform enhancements, usability improvements, and performance optimizations.
- Ensure Resilience and Compliance: Monitor data and system health while maintaining security, governance, and reliability standards.
- Communicate with Impact: Lead client engagements with clarity and empathy, providing actionable insights on data strategy and platform optimization.
Qualifications:
- BS/BA in Computer Science, Information Systems, Data Analytics, or equivalent experience.
- Familiarity with SQL, Python, or scripting for data manipulation (preferred).
- Experience with cloud environments (AWS GovCloud a plus) and modern data infrastructure.
- Proficiency with Microsoft Office Suite and collaboration tools (Teams, SharePoint).
Skills:
- A problem-solver with vision—someone who sees opportunities where others see obstacles.
- Exceptional communication and relationship-building skills; you thrive on making complex concepts simple and actionable.
- High emotional intelligence (EQ); you know how to read the room and adapt to different stakeholder needs.
- Strong analytical and organizational abilities with a bias for delivering results fast without sacrificing quality.
- Adaptability and curiosity; you’re excited to learn new technologies and apply them creatively.
Why PVM?
At PVM, we mean it when we say we value diversity. As a PVM team member, you will work with people from all different backgrounds that are passionate about the problems we solve for our customers and are focused on delivering value for our clients. Our culture encourages problem solving, leadership, and innovation, and creates an environment that will support your professional and personal growth. Here are a few highlights of the advantages of being a part of the PVM community:
- Opportunities for growth and advancement
- Tuition/Training reimbursement
- Peer bonus program
- Remote and on-site positions available
- Unlimited PTO
- Flexible work schedule
PVM delivers digital services that help government agencies unlock the power of their data for good and maximize the value of their technology investments. We design, develop, and deploy solutions to solve mission-critical problems. PVM is a black- and service-disabled veteran-owned small business and was founded by a retired Naval officer out of frustration with the status quo with one goal in mind: to help his fellow Shipmates solve the problems they were facing every day. Today, we continue to be driven by that same goal, and are focused on taking on our clients’ missions as our own to make a difference in the communities we serve.
PVM believes in equal opportunity employment. We won’t discriminate against any employee or applicant based on race, gender, nationality, age, religion, disability, military status, or sexual orientation. As a company and as individuals, we’re committed to providing an inclusive and welcoming environment for our team, our family members, and our clients.
