Job description
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
Link re-imagines how merchants and consumers do business—delivering higher conversion and lower costs for our merchants by streamlining payments for consumers across businesses. The Link org is responsible for the Link consumer and merchant experience. Our goal is to create the most effective checkout experiences on the internet, delivering delight to consumers and revenue to merchants at the same time. For consumers, the journey begins at the point of purchase where Link makes it fast and easy for them to complete the purchase with their payment method of choice while also providing peace of mind and transparency on their purchase. For merchants, Link is a conversion driver while also enabling merchants to reduce their payments costs.
What you’ll do
We are looking for an ambitious, impact-oriented product manager, who is passionate about scaling one of the fastest growing consumer financial networks. You will define and drive the strategy to create differentiated payment experiences for our merchants and consumers – giving consumers the freedom to pay with their desired payment methods across millions of merchants and merchants the benefit of increased revenue and lower costs without needing to contemplate the complexity of various payment methods. This work is highly cross-functional working across Engineering, Design, GTM, Partnerships, and others to define, build and scale new products. If you’re passionate about understanding user needs and creating impactful solutions, we’d love to hear from you!
Responsibilities
- Deeply understand user needs by engaging directly with merchants and consumers, while collaborating with Engineering, Go-To-Market (GTM), and Operations teams. Analyze feedback and market trends to inform product development.
- Define Link’s local payment method strategy and ensure the development of unique experiences for both merchants and consumers.
- Act as the voice of users within Link and represent user needs and insights at a broader level within Stripe.
- Partner closely with customers, product teams, external partners, and cross-functional stakeholders to cultivate a comprehensive, frictionless experience for Link consumers across diverse payment methods.
- Help establish an ambitious roadmap for product development and the growth of Link’s capabilities.
- Set the pace for prioritization and execution for the product team, ensuring alignment with company-wide goals.
- Collaborate with various stakeholders across the organization, including Engineering, Design, Data Science, Marketing, Sales, Account Management, and Operations to drive product initiatives
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- Brings 8+ years of experience in a product role (ideally working on a mix of consumer facing and enterprise facing products)
- Brings a desire for continuous product improvement and can optimize for shipping a portfolio of small, medium, and large releases.
- Has worked cross-functionally across multiple engineering, product and cross-functional teams to bring products to market.
- Has managed high-stakes external partnerships, e.g. agreeing on milestones and executing on an integration into your product.
- Has strong written and verbal communication skills with a talent for precise articulations of customer problems.
- Takes an ownership mindset and works on whatever it takes to solve problems and delight consumers.
- Can put themselves in the shoes of consumers and be a steward of crafting great experiences.
- Can dig deep into the data, think from first principles, and deliver the right results.
- Has the ability to thrive with a high level of autonomy and responsibility.
Preferred qualifications
- Experience working on consumer financial products.
- Experience working on local payment methods.
- Experience conducting product market research and building buy-in for product ideas from internal stakeholders and leadership.
- Experience building brand new products or working in a startup environment.
- Experience working with GTM teams to bring a new product to market.
- Experience working on world-class consumer and merchant products at scale
- Has a high-level of taste, judgment and design empathy. Is able to use data and insights rigorously to analyze the performance of products.
